310 articles

Grow | Lead Tag Added > Trial 2.0 Workflow ExplanationWhen a lead tag is added from a plan in Core, what actions trigger the workflow in Grow? This document will give you an overview
Grow | Update Custom Values Within A WorkflowThe Update Custom Value Workflow Action is a powerful tool that automates updating custom values within Grow.
Grow | Checking Workflow HistoryWant to see why someone got added, why they failed a condition or what triggers certain actions inside a workflow? Check the history!
Grow | Sending Test Emails And SMSYou may want to send a test email to yourself, or perhaps you want to run yourself through the system using a workflow as a test/trial run.
Grow | Understanding Your WorkflowsAre you curious how a workflow in your system is triggered? Why do some workflows have a set trigger and others do not? Here's a flowchart
Grow | Using the Contact Changed Workflow Trigger
Grow | Using the Conversion List for Google Ads with Triggers and Workflows
Grow | Workflow Recipes
Grow | How To Move Actions in the Workflow BuilderWithin a Workflow, you may want to make changes and reorder one or multiple actions.
Grow | Workflow Contact Attribution Variables
Grow | Customizing Delivery Timeframes Within Workflows
Grow | Using a Workflow and Smart List To Track Failed SMS Contacts
Grow | How To Use Workflows to Assign Users to Leads
Grow | Using Multiple Triggering Events in Workflows
Grow | Set Up Automated Calls And Voicemail Drops in a WorkflowWithin the Workflow builder, you may want to setup an automated sequence of calls and voicemail drops.
Grow | At Risk Messaging WorkflowThe at risk messaging workflow is designed to be used on a case by case basis to send to clients who need a little extra motivation
Grow | Create A Customized Lead Nurture Workflow Using Custom Field ResponsesWant to create an entirely unique custom journey for leads based on the answers they complete on a form? Here's how:
Grow | Where Did That Message Come From?Trying to determine where a specific message came from within the workflows of your Grow account. Here's how to find it!
Grow | At Risk Workflow & Recent Check In Tag Added WorkflowsOne of the most important tasks for a gym owner is having a grasp on where clients are. This new 'At Risk' workflow will help!
Grow | Manage and Use Manual Actions in WorkflowsManual Actions are tasks added to your system in the form of a queue and must be completed manually.
Grow | Wait ActionsNow you have the ability to use wait action steps and go to specific points of a workflow. Here's how it works
Grow - First Reservation Confirmation WorkflowIn this article, we explain what happens when a new lead reserves their first trial class in Core & how Grow triggers a specific workflow
Grow | Eliza AI Automatic Booking Bot
Grow | Create A Simple Refer A Friend Marketing ToolAsking current clients for referrals is an easy way to generate new hot leads! Current customers are your best marketing tool.
Grow | Understanding The Opportunities Folder & Its' Expected FlowHow do some workflows get triggered and how can you understand what triggers what in your Grow CRM? Here's a flowchart that can help!
Grow - First Class Attended WorkflowWant to customize a client journey based on their first check in to your gym? In this article we explain how we do this
Grow - Task ManagementUtilize Grow for task assignments and management with your staff
Grow | How To Determine Where A Message Is Coming FromWhere is that message coming from? In this article we will show you how you can use a tool to pinpoint where a message is coming from
Grow - Drop In Class Reserved WorkflowDrop in guests are fun to have, but did you know that if you can make them feel special, they will be more likely to leave you 5* reviews!
Grow | History Tab In WorkflowsWant to see who entered a workflow? When? Or, how it was triggered? Use the history tab to understand these details
Grow | Status Tab In Workflows
Grow - Drop In Review SMS 2.0 WorkflowYour Drop in guest just attended a class, now what? How about sending them a custom message and asking for a review?
Grow | After Hours Auto MessagingWant to send out an auto text if someone calls, or sends a message after hours?
Grow | Using the Edit Conversation Action in Workflows
Grow | Using The Go-To Function In Workflows
Grow | Facebook Conversion API Trigger in WorkflowsIf you’re running Facebook ads, you’ll likely want to take advantage of the Conversions API.
Grow | Using The Event Start Date In WorkflowsThe Event Start Date action allows you to build automation around a specific date & time.
Grow | Plan Categories & Plan Names As Workflow TriggersWant to trigger a workflow based on different plan names or categories?
Grow | If/Else Workflow ConditionUsing the If/Else Workflow condition allows you to create different paths within a Workflow.
Grow | Cloning Or Duplicating A WorkflowDuplicating, or cloning, a Workflow can save you time if you wish to create a new Workflow that’s similar to one you already have.
Grow | Organize Your Workflows Into FoldersWhen using workflows, you may want to categorize them to stay organized. Using the Workflow Folders feature will help you stay organized.
Grow | Changing Workflow Messaging Or Adding A Message To A Workflow SequenceWant to customize the messaging in a workflow? Here's how!
Grow | List of Workflow Actions
Grow | List of Workflow Triggers
Grow | Using The Wait Action In The Workflow Builder
Grow | How to create a happy holiday workflowWant to send your contacts a happy holiday message for specific yearly holidays? Here's how to do it!
Grow - Stale OpportunitiesDo you have opportunities in your leads pipeline that you want to move after a set period of time?
Grow | Turn Off A WorkflowWant to turn off a workflow temporarily or completely?
Grow | Adding A Contact To A Specific Starting Point In A WorkflowSometimes you may want to add someone to a specific point in a workflow, rather than the beginning. Here's how to do it
Grow - How to create an "opt out" of text workflowSome regions require that you are compliant with text opt outs. Here's how you can set up an opt out sequence
Grow - Global Opt Out & DND ComplianceThere are more strict compliance rules for opt out of email marketing. Here's how you can create a custom value code to stay compliant
Grow - How to remove a contact from a workflowWhen a contact get's added to an unintentional workflow you can easily remove them if it was a mistake
Grow - How to self diagnose how a contact entered a workflowWhen you see a message in your conversations tab and need to figure out how a contact got added to a workflow, here's what you do
Grow | Customizing Your Settings in WorkflowsLearn what the settings tab inside of workflows can do for you
Grow | General Workflow OverviewThe workflow builder is a visual builder feature that allows you to combine trigger and campaign type features with some added functionality
Grow - Add members to Legacy WorkflowNow that you are ready to add your existing members to the Legacy workflow you can set it all up using the these simple steps.
Grow - Create a custom opt-in workflow campaignWant to have your customers reply with a specific "Key Phrase" you kick off a workflow campaign? Now you can!

Grow | How to submit a redirect after appointment booking
Grow | Collecting Payment On AppointmentsDo you have an appointment or service you want to collect payments on prior to booking an appointment in Grow? Here's a simple way to do it!
Grow | Custom Meeting LocationsWant to set a custom meeting location for your appointments, such as: Zoom, Google Meeting or phone call? Here's how we can set that up.
Grow | Calendar Color Codes
Grow | How to Add Facebook Pixel to Forms & CalendarsYou can add a Facebook Pixel event directly to your forms and calendars. This pixel will then fire upon a submission of the form or calendar
Grow | Update Cancellation and Reschedule Links For Your CalendarHaving your calendar set up properly ensures your clients can book appointments with you so you maximize your business opportunities.
Grow | Calendars: 1-Way, 2-Way & Smart Sync options
Grow | How to Utilize the Calendar
Grow | Creating and Utilizing Calendar GroupsCreating a group in your system is one way you can organize users and conveniently manage a collective calendar.
Grow | Create and Edit An Unassigned CalendarThis is an overview on how to create and edit your 'unassigned' calendars (or non-team calendars).
Grow | What To Do If You Get The Google Calendar Writer Access Error
Grow | How to Integrate Non Google/Outlook Calendars Using Calendar BridgeThis article will walk you through how to integrate a Calendar in your account using Calendar Bridge.
Grow | Override Calendar AvailabilityYou may want to schedule an appointment manually, at a time you're not typically available.
Grow | Google Meet Calendar IntegrationIf you’d like to use Google Meet to connect virtually for appointments, check out this quick tutorial to get your account set up.
Grow | Copy or Duplicate a CalendarWhen creating a new calendar, you can copy and duplicate an existing calendar, if you want to duplicate all or most of the settings.
Grow | Disable and Enable Calendar Service
Grow | Troubleshooting CalendarsNeed help troubleshooting your Grow calendars?
Grow | Appointment Notification SettingsYou can now send appointment notifications from the calendar settings
Grow | Recurring AppointmentsWant to setup recurring appointments in Grow? Now you can!
Grow | Filter Calendars By Active, Draft Or GroupYou can now filter the the calendars active, draft or group to make it easier to see them
Grow | Rearrange Grow Calendars From Within A GroupWant to arrange your calendars inside of a group so that they are in a different order? Now you can.
Grow | Moving Calendars To A New GroupYou can move specific calendar from one group to another
Grow | Calendar Class BookingClass Calendars are designed to manage one-to-many events where multiple invitees can attend a single booking
Grow | NEW Calendar GroupsCreating a group of calendars is helpful if you want to have each calendar grouped together where someone can select from the list
Grow | Create An Event Style Calendar In Grow (new)An event style calendar is an appointment style calendar that is not assigned to any staff
Grow | Managing appointmentsHow to schedule, update status, and follow up to appointments
Grow | Creating A Calendar 2.0
Grow | Custom appointment timeOverride your availability and set an appointment (note, only works for unassigned caledars)
Grow | Block Off Time In A CalendarHow to block off staff schedules in GROW for Holidays
Grow | Google Calendar Writer Access ErrorThis tutorial will show you to connect your Google calendar to your PushPress Grow calendar if you are receiving the following error:
Grow | Booked Appointment In Core & Grow WorkflowsUsing Core to book your personal training and other appointments, but need a way to remind your clients? Here's how.

Grow | Schedule Email & SMS From The Conversations TabWent to send a lead or member an email or sms, but don't want it to send until a later time/date? Now you can!
Grow | How To Import ContactsUploading your contact list is an important step to ensuring your database has all of your contacts & you can import lists into the system.
Grow | How To Delete A ContactThis is a simple way to completely remove someone from your CRM.
Grow | How To Edit A ContactSometimes you may need to update a contact record. Here's how you can do that in 3 simple steps.
Grow | How To Add a Tag to New Contact List ImportWhen importing a new list of contacts, it is possible to include one or multiple tags for all or some of the contacts in the list.
Grow | Bulk Actions - Pipeline ChangeUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Bulk Actions - SMSUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | How to Export ContactsYou may want to export a list of contacts and download, for a variety of reasons. Follow these quick steps to export a list of contacts.
Grow | Bulk Actions - Add or Remove TagsUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Bulk Actions - Deleting ContactsUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Bulk Actions - Merge Duplicate ContactsUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Navigating The Contact RecordThere are three parts to every Contact record. If you click into a contact record, you can view their full profile/card.
Grow | Bulk Actions - Sending Review RequestsUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Bulk Actions - EmailUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | DND - AKA Do Not DisturbIn your Grow account you have the option to turn of marketing emails and messaging to clients; DND
Grow | Restoring A Deleted ContactWithin the Contact section of your system, you may delete contacts from time to time for various reasons.
Grow | Editing Pending and Processing Bulk ActionsUsing the Bulk Actions feature in your Contacts section, you can perform multiple one-off actions to selected or all contacts.
Grow | Using the Bulk Actions FeaturesUsing the Bulk Actions features in your Contacts/Smart Lists section, you can perform multiple one-off actions to selected or all contacts.
Grow | Contacts OverviewWe'll show you how to add, export, search, and filter through your contact records to stay organized.
Grow | How The Sticky Contact Feature WorksSticky Contact allows you to save cookie/s from a lead and sync all the information across multiple forms that they had previously entered.
Grow | How to Allow or Prevent Duplicate ContactsThis will show you how to allow or prevent duplicate contacts within the system.
Grow | Performing bulk actions (SMS, Emails etc) to your contact listsWant to send a specific email or text to a list of people? Or, maybe you want to add a specific group to a workflow or tag? Here's how...
Grow | Contact details & general overviewThere's tons of information that you can obtain from the client's contact details page. Set tasks. Make notes and see how t hey entered...
Grow | How to merge duplicate contact recordsSometimes you'll have duplicate contacts in your system. Here's how to merge them
Grow | Contacts & Smart ListsSmart Lists are a great way to organize contacts, by customizing filters to create 'lists' or categories of contacts.
Grow | Bulk add contacts to a workflow
Grow | How to manually import a contact list into your Grow accountHave a contact list you want to upload to your Grow account for lead nurture?

Grow | Custom FieldsWant to create your own custom fields on forms? Here's how
Grow | Creating Pop-Up FormsPop-up forms are live. Be careful though, as most website visitors may find it offensive, but this can be useful if done well.
Grow | How To Locate Form AnswersForms can be a helpful tool to connect with leads and understand how to improve your company's services.
Grow | Using File Upload Custom Field in FormsThis tutorial will show you how to create the file upload custom field, and how it can be used within both forms.
Grow | Signature Custom Field in FormsThis tutorial will show you how to use the signature custom field and how it can be used within the forms.
Grow | Submit Test Data for FormsSubmitting mock data for your survey or form will allow you to test the form and see how the information looks in the contact profile.
Grow | Editing Standard Fields Within a FormYou can edit the appearance of standard fields within a specific form.
Grow | Removing Agency Branding LogoYou may want to add or remove the system logo from a form.
Grow | How to Look Up Form AttributionYou may want to analyze the data on your form submissions. Here we'll show you how to access your form submission information.
Grow | Chat Widget Submission Data
Grow | Understanding Automatic Country Detection in FormsAutomatic country code detection is a great feature in forms.
Grow | Customizing FormsFrom content to stylistic changes, you can completely customize the appearance and information in a form.
Grow | Creating and managing forms ( old already updated)
Grow | Pause, Cancel & Pricing FormsPause, Cancel & Pricing forms and why we recommend them
Grow | Embedding custom forms in appointment calendarsWant to have a branded form or more questions on an appointment calendar, now you can!
Grow | Customizing The Custom Fields In Your Grow AccountLearn how to customize the default fields that are set in your Grow account forms.

Grow | How To Differentiate Between Basic And Custom For RSS Headers And Items In The Email Builder
Grow | A/B Testing EmailsTry out A/B Test Campaigns today and see why they’re the best way to measure the success of your emails.
Grow | Content AI: Email BuilderSave time and energy writing from writing emails by using the Content AI to generate your emails
Grow | Email Builder
Grow | Best Practices To Prevent Your Emails From Ending Up In Spam
Grow | Email Deliverability 101Email deliverability is the measurement of emails that go to your Subscribers’ inboxes vs. spam/junk folders.
Grow | Why Do My Emails Go To Spam?
Grow | Importing Your Mailchimp Campaigns To GrowWant to import your Mailchimp email campaigns into Grow in a few easy to follow steps? Here's how!
Grow | Create Or Edit Your Email SignatureEmail Signatures are very helpful to concisely provide the information about yourself and your business at the end of an email
Grow | Forwarding Address and BCC in Email Setup
Grow | Template ResponsesDo you find yourself reiterating the same information over and over? How about sending a templated response with a click of a button?
Grow | How To Send Newsletters From Your Grow CRMThe following videos goes through how you can use GROW to send weekly or monthly newsletters to your contacts
Grow | RSS Blog Feed & Sending Out Automated Blog Posts From Your PushPress Site To Your Email Lists
Grow | How To Create and Use SMS And Email TemplatesSMS/Email Templates are saved draft template communications that you can directly add into your campaign events or one-time communications.
Grow | How To Copy and Paste An Email Campaign URL To Leads or MembersCheck out the article below to learn how you can find the URL to an email campaign that you have created so that you can share with others.
Grow | Video Element In Email BuilderThe Video element in Email builder allows you to easily add videos into your email.
Grow | Email Builder: Image and Text LayoutEmail builder gives you the tools to quickly design beautiful marketing emails campaigns using templates.
Grow | Email Marketing & Marking As ReadWant to send out marketing emails without clogging up your conversations tab with a bunch of emails? Here's how!

Grow | Twilio BillingWant to know what your Twilio SMS fees cost?
Grow | Inbound Call Routing - ExplainedWhere do calls go in your Grow account when a lead calls back?
Grow | Twilio ErrorsReceiving an error when sending a SMS message in you Grow CRM? Here's a list of common error codes and what they mean.
Grow | Understanding Inbound Call Routing
Grow | Using The CRM Phone For One-Time Outbound Calls
Grow | Setting Up a Voicemail Drop and Voicemail Drop FAQs
Grow | Convert Voicemail Drop Files into MP3 or WAV
Grow | Recording Calls And Listening To The Recordings
Grow | Whisper Messages
Grow | SMS/Texting Best PracticesLearn how to be smart about sending text message and keep your cost low!
Grow | Twilio Restricted SMS Message TypesTwilio provides you with a platform to send & receive SMS messages. However, Twilio may suspend or close your project if you violate rules.
Grow | Twilio Acceptable Use PolicyTwilio is how you send SMS in Grow. You must abide by their AUP or risk being filtered or suspended from SMS services.
Grow | Forwarding calls to a different phone numberThere may be times and certain circumstances you need to forward your Grow CRM phone calls to another phone. Here's how
Grow | Porting A Twilio Phone NumberAlready have a Twilio phone number from a different provider that you want to port over to your Grow account?
Grow | Assigning Your Grow Phone Number To A Specific Staff MemberIf you want to assign the Grow number to a specific staff member you can do that by completing the following steps
Grow | Voicemail SettingsYou can upload a custom voicemail message to your Grow account
Grow | How To Block Inbound Spam CallsLearn how to block inbound spam calls that keep calling your gym's phone number in your Grow CRM.
Grow | Removing The "Potential Spam" Nuisance Caller ID Label
Grow | Phone Number/Twilio: A2P Rules and Regulations v1.0All messaging transmitted via the platform need to comply with our A2P messaging rules and regulations. Learn more about the rules here!
Grow | Forward Incoming Calls To Multiple PhonesWant to send incoming calls to multiple phone numbers at the same time? You can do this through your Grow CRM!

Grow | When to use forms vs. surveysThe choice between using forms or surveys depends on your specific needs information you want to collect.
Grow | Setting Time Zones For US/CanadaThe software uses time zones in several ways - from timing workflows, to determining appointment times in your calendar, and more.
Grow | How To Whitelist An Email AddressLearning to whitelist an email is important for email marketers, to make sure their audiences receive the email messages they are sending.
Grow | Yext ListingYext Listings helps brands gain visibility online by ensuring the correct information is available everywhere customers search.
Grow | Task MenuWant to view all of your gym's task assignments in one place? Now you can. We will show you how.
Grow | How To Reset Your Password
Grow | SMS File Size LimitsReceiving an error when sending an SMS message to your contacts? Here's the file size limits that are supported when sending an SMS
Grow | Grow App OverviewThis is a general overview of the Grow by PushPress App. how the app works and what can be done within it.
Grow | FAQ - Turn off Facebook/Instagram conversations
Grow | Using the Dialer Feature for One-Time Outbound Calls
Grow | Phone Dialer Options Within A Call
Grow | Using SMS and Phone Number Validation
Grow | Loop Lock
Grow | Conversations OverviewIn this tutorial, we’ll provide a review of the Conversations section of your menu. Read on to learn how to navigate through this section.
Grow | General Overview Of The Grow DashboardWant some more information on you Grow dashboard and what all the graphs and numbers mean?
Grow | Using The Universal Search FeatureThe Universal Search feature allows you to quickly search for contacts and opportunities within your system.
Grow | GDPR Compliance InformationThis is an overview to provide you with a general understanding of what GDPR is and how it may apply to your business organization.
Grow | How To Upload Images and Use the Media LibraryYour Media Library allows you to store images & files for use across your system.
Grow | What Information Comes From CoreData & information is being sent from Core to the Grow CRM. As the system is continuously being upgraded, it's important to know the data is
Grow | What is PushPress Grow
Grow | Mandatory Tags NeededHave you ever wondered what tags do you absolutely need to keep in our CRM system so that it syncs properly? Read on to learn more.
Grow | Mandatory Custom FieldsBe sure to keep these mandatory custom fields in your Grow account to allow for the proper use of our CRM system.
Grow | Understanding and Resolving 5.7.26 Email ErrorsSeeing an email error listed in the conversations tab after sending an email?

Grow | Mapping Facebook Form Fields To GrowHow to use facebook leads forms with your Grow CRM
Grow | Company SettingsTime to edit and make sure your company information is correct.
Grow | Creating a New TagNeed to create a new Tag in your Crow CRM?
Grow | Tags OverviewAdding and removing tags will help you determine specific actions and stages that a contact is at (similar to a pipeline stage).
Grow | How to Obtain Your API Key From Your Grow AccountTo integrate your Grow account with outside apps, you'll need to link your Grow API key. Here's how to find it
Grow | Connect Your Grow Account To ZapierTo connect your Grow account to other 3rd party applications can be accomplished via zapier. Here's how to connect them
Grow | Common Facebook Errors & FAQWe have listed down the reasons for the most common errors that you face while publishing content to Facebook
Grow | Connecting Your Facebook Business Page(s)To use your Facebook Business account with Grow, you need to ensure that the business is setup properly on Facebook, then connect to Grow
Grow | Connecting Instagram Business Account With Your Facebook AccountTo successfully post to the Instagram Business Profile, it is necessary that your Instagram Business profile is connected to a Facebook Page
Grow | Connect Your TikTok To Grow
Grow | Mapping TikTok Form Fields Into GrowHave a TikTok business account that you want to collect leads from and push them into your Grow account to further market to them?
Grow | Change Your Currency Type
Grow | Zoom Integration
Grow | How To Update 'Custom Values'Custom values can be used to auto generate links to appointments, or common recurring items that limits redundancy on your end