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Grow | Create A New Conversation From The Conversations Page
Grow | Create A New Conversation From The Conversations Page

Users can now create a new Email/SMS message for an existing contact or a new contact with just a single click on the Conversations Page.

Updated over a week ago

Users can now create a new Email/SMS message for an existing contact or a new contact with just a single click on the Conversations Page.

Before, Users could only create an SMS message using the 'Create New Message' icon and select a contact to send the message. But with the new update, we've made it even better!

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  • πŸ” Search for a contact using their name, email, or phone number

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  • πŸ†• Create a new contact by using the 'Add new contact' prompt in case no contacts are available

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  • ✨ Create a message for any channel, be it Email or SMS, unlike before when it was only limited to SMS.

After creating a message, Users will be directed to the conversations page, where you can choose to:

  • βœ‰οΈ Send out the message to contacts

  • ❌ Cancel the conversation.

Website Wireframing (2)

This feature can currently be accessed on or off through labs and is expected for full release on May 10, 2023

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