Users can now create a new Email/SMS message for an existing contact or a new contact with just a single click on the Conversations Page.
Before, Users could only create an SMS message using the 'Create New Message' icon and select a contact to send the message. But with the new update, we've made it even better!
🔍 Search for a contact using their name, email, or phone number
🆕 Create a new contact by using the 'Add new contact' prompt in case no contacts are available
✨ Create a message for any channel, be it Email or SMS, unlike before when it was only limited to SMS.
After creating a message, Users will be directed to the conversations page, where you can choose to:
✉️ Send out the message to contacts
❌ Cancel the conversation.
This feature can currently be accessed on or off through labs and is expected for full release on May 10, 2023