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GymHappy Overview
Updated over a week ago

What is GymHappy

GymHappy is an automated system that uses AI to gather feedback from a gym's membership base. Once feedback is submitted, the member is then encouraged to turn their GymHappy review into a Google review by simply clicking a button and pasting their review into Google. The GymHappy review is added to an archive that can be accessed for social proof and can be turned in to Social Media posts

What to expect

When you go live, GymHappy will immediately get to work. The system will pick 3 random class attendees to send a review request to. If someone receives a review request and does not submit one, they will not be a part of the pool again for 30 days. If they do submit feedback, they will be out of the pool for 60 days.

When feedback is submitted, the GymHappy admin and coach will both receive an email with the feedback. If the feedback was scored 4 or 5 stars, it will be added to the wall of feedback for display and will be added to the website widget. If the feedback was 5 stars, the reviewer will then be given an opportunity to easily create a google review based on that feedback.

BIG WINS

  • Receive real time feedback about your gym and your coaches

  • Reinforce the behaviors you want seeing in your coaches by sharing the positive feedback about them

  • Drastically increase your google review count which helps with social proof and SEO

  • Social proof directly on your website in the form of either a widget or a wall full of positive reviews or even both

  • Easily generate sharp looking graphics to display the review on social media

What Makes GymHappy Effective?

Automating a canned review ask to your members is easy. What makes GymHappy better?

  1. It’s not a canned message. GymHappy uses AI alongside data we know about the member to make the message personalized and unique.

  2. It asks the right people at the right time. No more random requests to people on some random timeline. GymHappy sends requests to members after they come to class, which increases response rates and effectiveness.

  3. It keeps it simple. This whole system is streamlined to simply collect reviews for you. There’s no other fluff or confusion around it that can distract a member from leaving a review.

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