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Staff & Admins
Staff & Admins

Help Articles for Business Owners, Admins, and Staff Members of PushPress Powered Businesses

596 articles
Staff & Admins | Core

Core Customer Support, FAQ, & Everything Needed to Manage Core

Core | Why did you guys build PushPress?
MigrationHelp Documentation for Member Migration from another platform8 articles
SetupHelp Documentation for Core Account Set Up16 articles
Calendar & ScheduleHelp Documentation for Core Account Calendar & Class Set Up18 articles
Plans - Create, Sell & DiscountHelp Documentation for Core Account Plan/Membership Set Up39 articles
People Help Documentation for Member & Staff Support24 articles
CommunicationsHelp Documentation for Core Account Communications11 articles
PaymentsHelp Documentation for Core Account Payments33 articles
AppointmentsHelp Documentation for Core Account Appointments15 articles
Payroll Help Documentation for Core Account Payroll5 articles
Product SalesHelp Documentation for Core Account Product Sales5 articles
ReportsHelp Documentation for Core Account Reporting9 articles
Digital DocumentsHelp Documentation for Core Account Digital Documentation9 articles
App Integrations Help Documentation for Core Account External App Integrations16 articles
Other 7 articles
Staff & Admins | Train

Train Customer Support, FAQ & Everything Needed to Manage Train

Train | Access RolesThis article will differentiate the roles between Owner, Manager, and Coach.
Train - Hot KeysLearn to program faster by using Hot Keys!
Train - Weightlifting BenchmarksDetails about how program workouts based on Weightlifting Benchmark movements and how to add new lifts to the category.
Train - Quickly Copy, Paste, Delete, or Modify your ProgrammingUtilize Train's tools to clone or adjust your templates or programs quickly.
Train | Copying a Full Week of WorkoutsThis is a quick guide on how to move an entire week of workouts to any week within any daily program or program template.
Train - Utilize Workout Builder View OptionsCustomize the text in your workout builder.
Train - Update TermsUse this to learn where the client sees your terms, and how you can edit them.
Train - Default Workout NotesSet workout notes that are present in all of your workouts.
Train | Assigning & Removing Affiliate Programming SubscriptionsOnce you have purchased your affiliate subscription through Train, assign it to a workout program so your members can view!
Train - Update Default Workout ImageHere is how to update the default workout image showing to your clients.
Train - Copy Workout to Next WeekHere a quick walkthrough on how to easily copy a workout to the following week.
Train - How to View an Individual Client's Performance/Workout HistoryThis is how you look up the workout history and performance results for an individual client.
Train - Use Train to Offer Accessory Programming at your Brick and MortarMake more money using Train by offering Accessory Programs.
Train - Create a "Private" or Hidden LeaderboardIf you want members to log their results, but don't want their results public here is what to do.
Train | Setting up your SystemHere's the one stop shop for all things regarding the setup of your Train account. This is the best place to be if you are getting started!
Train - Update a User's Personal Account InformationThis article details the steps to change the user's account information like their name, username, and email address.
Train | How coaches can login as their clients.This article details the steps of how to login as a client, allowing you to see and use the app exactly how they would.
Train | Reset Member PasswordHow to reset a members password if they are unable to log in to their Train account.
Train | How to View Leaderboard Results from a Web BrowserHere's how to see, review, like, comment, and export on all your classes and client's scores and results from your core account.
Train | Update Payment InfoChange your credit card information in Train.
Train - Building Your Media LibraryHere are the basics of how to add and edit items in you Media Library and associate them with inputs tags
Train - Tags Basics & OverviewLearn the basics about using tags in Train.
Train | Changing LBS to KG in Member AppWhile gym owners have the ability to set a default for pounds or kilos; members can toggle their own preferences from their app.
Train | Assigning Workout TemplatesHere is how to apply a saved Workout Template to a Personal Training (1:1) or Daily (class) Workout Program
Train - Change the Visibility of a Benchmark CategoryThis quick guide will show you how to toggle on/off the visibility of a Benchmark Category.
Train - Utilizing the Bookmark ToolbarHere's how you can add or remove shortcuts to your bookmark toolbar in Train
Train - Create a New Benchmark CategoryFollow this quick guide to creating a new benchmark category in your Train account.
Train - Displaying Your Workouts on the Screens AppThis is how you show or publish your workouts from Train top the Screens app
Train | Edit Your Workout Publishing SettingsUse this article to determine at what time and day your workouts will be published to your clients
Train | Create Custom Scoring DivisionsHere is a simple guide on creating a custom scoring division in your Train account.
Train - Add a Workout Program to a ClientAssign a program or give a client access to a workout program.
Train | Set your facilities weight tracking to Pounds (LBS) or Kilograms (KG)This guide will show you how to change your account's weight unit of measurement to LBS or KG across all of your clients.
Train - Enable/Disable a CommunityHere's a quick guide on turning off or turning on a particular community within Train.
Train - Benchmark WorkoutsBenchmark Workouts allow you to categorize repeatable workouts in your library which you can then quickly select and schedule.
Train | How to find percentages based on Rep Maxes in the AppView a table that breaks down various percentages of your max lifts, ie 90% of your 1 rep max back squat; 75% of your 3 rep max bench.
Train | Create a Program TemplateSimplify programming by creating templates
Train | Import Workout History from Previous SoftwareTheses steps show how members can import their previous workout history into Train and view them in the member app.
Train | Using the Workout BuilderHere are the basics of adding workout sections in Train. You have the options to use the Quick Add or Detailed Add functions.
Train | Add a new staff member
Train | Search Workout History by Date6 quick steps to search for workout history based on the date the workout was logged in Train.
Train | Update & Re-try Payment for Affiliate ProgramHow to update your payment information in Train if you have purchased affiliate programming.
Train | Enable or Disable ScreensThis article will explain how to enable or disable screens view for Daily Programs or Personal Training through Train by PushPress.
Train | Become a Pro at Programming
Train | Add Inline Movement PercentageIn this article you will learn what the inline movement percentage tool is and how to use it in your programming!
Train | How to Import Workouts from CSV for Workout BuildingYou can upload a week of programming to the Workout Builder from CSV!
Train | How to Set Up Habit TrackingThis article will explain how to set up Habit Tracking using PushPress Train
Train | Who can view your workout programsIn this article you will learn how you can manage who can view what workout programs in Train.pushpress.com and Member Apps.
Train | How to cancel affiliate class subscriptionThis article describes step by step how to cancel affiliate class programming through Train.
Train | How to sell Workout Programs without running classes.Here is a 5-step guide on how to sell additional programs!
Train | Why is my affiliate programming not showing anymore?There are 2 primary reasons that could happen.
Train | Create a Personal Training ProgramThis quick guide will help you set up a program for 1 to 1 in person or remote online coaching.
Train - How to add Workouts to your WebsiteAdding the Train workout Widget to your Website
Train - How to view your full client listBy default the Train clients page will default to active members. Using the below quick steps you can view your entire client list.
Train | How to Use ChallengesThis article will explain how to set up and use the Challenges features in Train by PushPress.
Train | How do I get billed?Here is how to know what Train costs.
Train - How to Program an EMOMHere are some ideas for programming Every Minute on the Minute workouts.
Train | How to Publish a WorkoutGuide on making your workouts visible to your members by saving it or publishing it.
How to Program a Superset using Train by PushPressHere are a couple of ways that you can program a superset using our workout builder in the Train portion of PushPress
Programming & Viewing workouts with Train & Members AppThis video series will explain how to program workouts and view them with Train & the Members app with PushPress
Staff & Admins | Mobile Apps

Staff App, Member/Branded App, & Mobile App(s) Customer Support & FAQs

OpportunitiesHelp Documentation for Grow Opportunities Menu4 articles
WorkflowsHelp Documentation for Grow Workflows Menu38 articles
Calendars / AppointmentsHelp Documentation for Grow Calendars/Appointments13 articles
My StaffHelp Documentation for Grow Staff2 articles
ContactsHelp Documentation for Grow Contacts Menu18 articles
ConversationsHelp Documentation for Grow Conversations Menu4 articles
Form BuilderHelp Documentation for Grow Form Builder12 articles
Email BuilderHelp Documentation for Grow Email Builder14 articles
ReportsHelp Documentation for Grow Reporting6 articles
Grow Phone number / TwilioHelp Documentation for Grow/Twilio Phone Number17 articles
FAQsGrow FAQs19 articles
SetupHelp Documentation for Grow Set Up8 articles
Social PlannerHelp Documentation for Grow Social Planner7 articles
Google / Google My BusinessHelp Documentation for Grow Google Integration6 articles
Settings / Integrations / Tags / Custom Values / Custom FieldsHelp Documentation for Grow Settings & Integrations13 articles
Advanced FeaturesHelp Documentation for Grow Advanced Features34 articles
Premium FeaturesHelp Documentation for Grow Premium Features5 articles
Content LibraryHelp Documentation for Grow Content Library 9 articles
GymHappy IntegrationHelp Documentation for GymHappy Integration3 articles
Staff & Admins | Sites

Sites Customer Support, FAQ & Everything Needed to Manage PushPress Websites

Sites - How to Post A Blog (Webflow New)How to publish a killer, SEO optimized, blog post!
Sites - SEO and what we do for your websiteBelow is a list of things we do to help your PushPress website get found in Google searches.
Core - Facebook PixelGetting your Facebook pixel on your Website and Landing Pages
Sites - How to integrate SugarWod with your PushPress WebsiteIf you're using SugarWod as your workout tracker, we can integrate the SugarWod plugin so that it displays on your PushPress Website.
Sites - Google Tag ManagerHow to install the Google Tag Manager on your PushPress website.
Sites - ManyChat or Facebook Messenger Widget installWhere to get the code to install ManyChat or Messenger on your website
Sites - Sites Go LiveDNS info we need from your current domain registrar
Sites - Can I add a pop-up to my website?If you want a pop up on your PushPress Site, the first thing to ask yourself is why?
Sites - Transferring your old WordPress blog to your new PushPress Site
Sites | Changing Images on Your Website PagesWhether it is a new website or to update your existing site with updated images, this is what you do.
Sites - Prepare Background VideoHow to deliver your homepage background video for your PushPress Site.
Sites - How to Export Your SquareSpace Blog to Your PushPress SiteKeep your blog posts - it's easy to do!
Sites - DNS Records from GoogleReady to get your PushPress Site live?
Sites - How To Post A Blog (WordPress)Create A Killer Blog Post
Sites - How To Embed An Image/Video In My Blog PostWant a photo or video embedded in your blog post? Here's how.
Sites - Things to do after your website goes liveHere's a list of things you should follow after your we
Grow | Sites - Edit Your Website (Self Edits)Editor access will give you the ability to make text changes and publish them.
Make your blog post actionable & add a call to action!Follow the instructions below to add a CTA (call to action) button to your blog post.
Sites - Rebranding your website?Here's a checklist of things to do if you're rebranding your gym
Blog LimitationLimiting blog imports to 500 posts ensures faster website performance, high data quality, and a better user experience.
Issues logging into the site editorYou may be getting a cookie error while trying to login to the editor. Here's what you can do to fix the issue.
Sites - How to grant us access to your Google Domains accountIf you're ready to go live, here's how to grant us access to your Google Domains account
Grow | Sites - Requesting EditsHow to submit edit requests using Miruni. Miruni (formerly AKA Toybox) is your go-to tool for website edits. Follow these steps
I need an event page for my websiteHosting an event? Here's what to do
How to request a page for your WebsiteFollow the instructions below to request a new page on your PushPress Website!
Connect your PushPress system directly to your WebsiteYou can embed various forms directly from your Grow + Core account and integrate them into your website.