In Train, you get charged based on the total number of active users you have in your Train system.
The price breakdown is in this table:
0 - 20
Ramp Up Tier
21 - 50
Group Fitness Tier
51 - 350
Enterprise Tier 1
1001 - 3000
Enterprise Tier 2
The amount you will be billed is based on the maximum number of clients during the prior billing cycle.
We take a survey of how many members you have on a daily basis - so if you remove or add a client today, it will be reflected the next day - keeping in mind, the billing total will be the maximum number you had in the previous 30 day period.
Anyone that isn't deleted as a user will count toward your total. To learn how to delete a user, click here.