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How to set up your PushPress Grow system

This article will be the main source of knowledge for setting up your customer relationship management system!

Jason Sturm avatar
Written by Jason Sturm
Updated this week

PushPress Grow is a customer relationship management (CRM) tool tailored for fitness businesses to help streamline lead generation, communication, and client retention. It’s designed to automate and personalize member interactions, allowing gym owners to build stronger relationships with both prospective and current members.

This platform not only aids in communication and client retention but also provides tools for effective lead generation and membership management.

Grow streamlines workflows, automates processes, and enhances overall efficiency for fitness businesses.

Complete your CRM/Website Set up Form

As part of setting up your Grow CRM, you have one form that give our team the information needed for your CRM and Website. That must be completed. This form will be emailed directly to the admin after the Group Onboarding call. It’s essential to complete them before your scheduled Grow one-on-one call to ensure a smooth and efficient setup process.

Gather Business Information

To ensure a smooth and efficient setup of your PushPress Grow CRM system, it’s important to have certain information ready beforehand. By taking the time to gather this information in advance, you will save yourself time.

Additionally, you can request a site audit to review your current setup and identify improvement areas. Scheduling a consultation call with the PushPress team will provide tailored guidance on best practices suited to your business goals.

For United States Businesses

  • Business Logo

  • Business EIN Number

  • Entity Type (LLC, Inc., Corp.)

  • Registered Business Address

  • Google My Business Account

  • Domain Name Access (DNS)

    • Ensure you have login credentials for your website.

  • Privacy Policy and Terms of Use

For Non-US Businesses:

  • Business Logo

  • Required Documents by Country

  • Google My Business Account

  • Domain Name Access (DNS)

    • Ensure you have login credentials for your website.

  • Privacy Policy and Terms of Use

Connecting Accounts

To enhance your CRM’s functionality, connect your Google My Business, Facebook, Instagram, and any other relevant social media accounts. This integration will help streamline your marketing efforts and maintain a strong online presence. It will also allow any google reviews acquired through Grow to be posted directly to your Google my Business account as well as the website

Add Staff Members

The next step is to add your staff members to the Grow system. While this is a manual process, it’s a crucial one. Adding your coaches and admins ensures they can receive notifications from automations, keeping everyone informed and aligned with business operations.

Predefined workflows, such as member pause forms, can be utilized by staff to handle recurring tasks efficiently, helping reduce administrative stress and improve workflow.

Download Grow App

Take the power of PushPress Grow CRM wherever you go by downloading the Grow app. This app puts all the essential CRM tools right in your pocket, making it easier than ever to stay connected with your clients, manage leads, and oversee automations on the go. The Grow app is available for download on both iOS and Android devices—simply search for PushPress Grow in the App Store or Google Play, install it, and log in with your credentials. With the app, you’ll have the flexibility to manage your business communication anytime, anywhere.

Video guides and tutorials are also available to help you learn the features of the app effectively. These resources provide step-by-step instructions to ensure smooth operations.

Website Editing

PushPress Website Editor

The PushPress Website Editor, powered by BugHerd, makes it easy to request website updates and track progress—all in one place. This guide explains how to submit edits, track requests, and communicate with our team efficiently.

Setting your website live

Step-by-Step Guide to Activating Your Website

Step 1: Access the Entri Link

To begin, you need to access the custom Entri link provided to you by PushPress. This link is required for connecting your website to your domain host. The Entri link typically looks like this:

https://app.goentri.com/share/[YourCustomLink]

This specific link will have been shared with you after your website creation.

Step 2: Log in to Your Domain Host

Using the Entri link:

  1. Open the link in your browser.

  2. Log into your domain host account when prompted. This step ensures Entri can automate the adjustments required for your domain records.

Step 3: Domain Record Adjustments

Once you log in, the system automatically updates your domain records to sync with your new website setup. These adjustments might take a few minutes to a few hours to propagate.

Step 4: Notification to PushPress Team

After the domain records are adjusted, the system sends a notification to the PushPress team. They will finalize the backend process to officially set your website live. Timing tip: Perform these steps during business hours, ideally aligning with Eastern Standard Time (EST), for quicker processing.

The final tool is your Entri Link, which plays a crucial role in setting up your domain. This tool helps admins automatically configure domain host records, ensuring a smooth and timely process for going live with your website. Additionally, it ensures that emails are sent seamlessly from your business domain, maintaining a professional communication standard.

FAQ: Common Concerns and Resolutions

How long does it take for my website to go live?

Typically, the process of setting your website live takes up to 24 hours. In most cases, it completes much sooner. Do note that any actions taken over a weekend may result in your website going live the following Monday.

What should I do if the Entri link isn't working?

If the provided Entri link doesn’t work, double-check for any typos in the link. If the issue persists, contact the PushPress support team for a new link or additional assistance.

Are there additional steps required if my website has been edited?

After website edits are made, you can follow the same process outlined above using the relevant Entri link for your updated website. Ensure all other updates are finalized before initiating the activation process.## Final Tips for a Smooth Launch

  • Double-check all information and records before starting the process.

  • Ensure you have access to the correct login credentials for your domain host.

  • Contact PushPress support promptly if you encounter unexpected delays or technical errors.

Check out the link below to learn how to use Grow most effectively over your first 90 days!

Understanding Key Features and Workflows

Membership Pause Workflow

PushPress Grow provides predefined workflows to simplify tasks, such as pausing memberships. These workflows minimize administrative work and enhance client satisfaction.

  • Video Tutorials: Access video tutorials to understand how to use these workflows effectively.

Forms and Resources

Predefined forms available in Grow are structured to streamline your workflow for administrative tasks, making the process straightforward and efficient.


Need More Help?

For further assistance:

  • Check out other Help Articles.

  • Use the PushPress Messenger (blue box in your CORE account).

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!

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