1. Payment Failed
If your payment fails, then your subscription will be temporarily suspended. All you need to do is update your payment info and it will restart. Learn how to update payment info here.
2. Workout Builder already has programming Published or Saved.
In order to prevent programming from being piled on top of each other, if you Publish or Saved programming before your affiliate programming populates into Train, the affiliate programming will no longer load. Anything you program prior needs to be in draft state so your affiliate programming will populate. The workout builder will show "Save" at the top of each day when workouts are in a draft state.
Contact Us
Our experts are here to help you succeed! Utilize the PushPress Messenger button on the bottom right of any Train window to contact us. Search our Help Articles or ask an expert for help by sending us a message a support@pushpress.com!