Skip to main content
All CollectionsStaff & Admins
Staff & Admins | Mobile Apps
Staff & Admins | Mobile Apps

Staff App, Member/Branded App, & Mobile App(s) Customer Support & FAQs

35 articles
Staff App

Help Documentation for Staff App

Staff App | OverviewWhat can you do from the new PushPress Staff App from it's two modes
Staff App | Check-in Kiosk ModeStaff App allows you to use kiosk mode on a tablet to check members into their classes
Staff App | Manage CoachesHere’s a step-by-step guide for making on-the-fly changes to assigned coaches using the Staff App.
Staff App | How to Check a Member Into a Class/Open GymYou can check in members who have a reservation, add to a class without a reservation, and check in from the home screen.
Staff App | Chat FunctionThe Staff App chat function is an all in one communication solution for your staff.
Staff App | How To Cancel AppointmentsCancelling appointments and notifying both staff member and client is now easier.
Staff App | How To View & Filter AppointmentsView, filter, and customize filters to personalize your appointment view.
Staff App | Plan Purchase from Kiosk ModeHere’s a streamlined guide for enabling and using the Kiosk Mode Membership Purchase Feature in the Staff App.
Staff App | Booking AppointmentsYou can purchase credits, book & edit appointments for for clients from the Staff App
Staff App | Product Purchase from Kiosk ModeYou can now sell products directly from your Staff App
Staff App | Product Purchase Payment Set Up from CoreHow to set up your payment options in Core to sell products through the Staff App in Kiosk mode.
Staff App | Member NotesYou can share important notes about your members directly in the Staff App (Staff Mode).
Staff App | Product Discounts From Staff ModeWith the Staff App (Staff Mode) you can apply discounts for coaches and members on their product purchases
Staff App | Product Purchase - Checkout OptionsHow to charge members or guests for products from the Staff App
Staff App | Workouts (Train)Train clients can now view workouts directly from the Staff app in version 1.9.0 or higher.
Staff App | Log In OptionsUpdated user log in flow increases security for staff app users.
Member App

Help Documentation for Member App

Member App | Social Feed SettingsYour community feed right inside of the member app!
Member App | Minimum Supported DeviceFor proper functionality it is required that you use a device that is able to be updated to the minimum software version for iOS or Android
Member App | How to Find and Submit the DiagnosticsIf you are having issues with your member app, here is how to find and send the PushPress team the diagnostics from your device.
Members App | Overview + SetupiOS and Android app to help members manage their gym account
Member App | Check-inHow members can use the member app to check themselves into class
Member App | FAQsFind answers to commonly asked questions about the Member App & Branded App
Member App | ReleasesRelease schedule for Member App and Branded Member App
Core | Check-Ins - Override from the DashboardOccasionally, you may have a class that hits the attendance cap, but want to add another member to the class. Here's how to do that
Member App | Configuration SettingsHow you can configure the member app and branded app for the specific features you want your members to access.
Member App | PIN Set UpUse a PIN code for added security and ease in purchasing products.
Member App | Blacklist FeatureYou can block Members App and Landing Page logins for members when there are extenuating circumstances
Member App | Year in ReviewBy selecting the 2024 Year in Review live widget, a member will be taken through their data story from your gym at 2024
Member App | Committed ClubThe Committed Club widget appears on the home page of the Members App and Branded Apps (version 3.23.0 or later).