Train

Train Customer Support, FAQ and Onboarding Content + Emails

Barry Pepper avatar John Batdorff avatar Jim Putnam avatar +1
52 articles in this collection
Written by Barry Pepper, John Batdorff, Jim Putnam and 1 other

Train - Delete a Coupon/Discount

This is how you can discontinue a discount or coupon.
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Written by Connor Green
Updated over a week ago

Train - Custom Weightlifting Benchmark

Details about how to make a custom weightlifting benchmark.
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Written by Connor Green
Updated over a week ago

Train - How to View an Individual Client's Performance/Workout History

This is how you look up the workout history and performance results for an individual client.
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Written by Connor Green
Updated over a week ago

Train - Connect Stripe and Create Your First Online Program via a Plan

Create an online program and connect your Stripe account to Train.
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Written by Connor Green
Updated this week

Train - Quickly Copy, Paste, Delete, or Modify your Programming

Utilize Train's tools to clone or adjust your templates or programs quickly.
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Written by Connor Green
Updated over a week ago

Train - Copy Workout to Next Week

Here a quick walkthrough on how to easily copy a workout to the following week.
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Written by Connor Green
Updated over a week ago

Train - How to Create a Coupon/Discount

How to set up a coupon or discount code for your online programs.
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Written by Connor Green
Updated over a week ago

Train - What notifications are sent by the system

Here's a listing of notifications you can expect to receive as an athlete and coach.
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Written by Jim Putnam
Updated over a week ago

Train - What if my client didn't receive the notification email?

There's a few reasons why your client may not have received an invite email. This article reviews why this might happen and what you can do.
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Written by Jim Putnam
Updated over a week ago

Train - Update a User's Personal Account Information

This article details the steps to change the user's account information like their name, username, and email address.
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Written by Jim Putnam
Updated over a week ago

Train - Update Client Account Information (in your Gym's/Admin Account)

This article details the steps to change a user's account information under your gym.
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Written by Jim Putnam
Updated over a week ago

Train - How to Login as a User

This article details the steps of how to login as a client, allowing you to see and use the app exactly how they would.
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Written by Jim Putnam
Updated over a week ago

Train - Reset Password for an Invited Client

If your client has been invited but not yet logged into Train you can manually reset their password with the following steps
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Written by Jim Putnam
Updated over a week ago

Train - How to see and comment on the Leaderboard from the web

Here's how to see, review, like, comment, and interact on all your classes and client's scores and results from your desktop.
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Written by Connor Green
Updated over a week ago

Train - Manually Add a New Client or Create a Test User

Add a client and change them from a Lead to a Member in the system. This is a good way to add a test client.
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Written by Jim Putnam
Updated over a week ago

Train - Building Your Media Library

Here are the basics of how to add and edit items in you Media Library and associate them with inputs tags
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Written by Jim Putnam
Updated over a week ago

Train - Workout Program Visibility Settings

What do the different Program Visibility Settings mean: Public, Default, Private?
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Written by Jim Putnam
Updated over a week ago

Train - How to Save/Publish a Workout

Guide on making your workouts visible to your members by saving it or publishing it.
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Written by Connor Green
Updated over a week ago

Train - Community Feature Overview

This is a brief description of how creating a community works, what it is for, and how to use them.
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Written by Connor Green
Updated over a week ago

Train - Tags Basics & Overview

Learn the basics about using tags in Train.
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Written by Connor Green
Updated over a week ago

Train - Membership Status

Read below on the different client statuses within Train.
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Written by Connor Green
Updated over a week ago

Train - Creating a Community

Here is how to create a community based on a daily or personal training workout program.
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Written by Connor Green
Updated over a week ago

Train - Toggle lbs/kg for individual athletes/clients

Gym/account owners have the ability to set a default for pounds or kilos; athletes can toggle their own preferences from their app.
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Written by Connor Green
Updated over a week ago

Train - Assign a Workout Template to a Workout Program

Here is how to apply a saved Workout Template to a Personal Training (1:1) or Daily (class) Workout Program
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Written by Jim Putnam
Updated over a week ago

Train - Change the Visibility of a Benchmark Category

This quick guide will show you how to toggle on/off the visibility of a Benchmark Category.
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Written by Connor Green
Updated over a week ago

Train - Utilizing the Bookmark Toolbar

Here's how you can add or remove shortcuts to your bookmark toolbar in Train
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Written by Jim Putnam
Updated over a week ago

Train - How to program a superset

Here are a couple of ways that you can program a superset using our workout builder
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Written by Jim Putnam
Updated over a week ago

Train - Create a New Benchmark Category

Follow this quick guide to creating a new benchmark category in your Train account.
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Written by Connor Green
Updated over a week ago

Train - Displaying Your Workouts on the Screens App

This is how you show or publish your workouts from Train top the Screens app
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Written by Connor Green
Updated over a week ago

Train - Why aren't my workouts appearing on the Screens app?

You've just activated Train but don't see your workouts on Screens? A common issue is when both PushPress Track and Train are activated.
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Written by Jim Putnam
Updated over a week ago

Train - Edit Your Workout Publishing Settings

Use this article to determine at what time and day your workouts will be published to your clients
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Written by Connor Green
Updated over a week ago

Train - How to Create a Custom Scoring Division

Here is a simple guide on creating a custom scoring division in your Train account.
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Written by Connor Green
Updated over a week ago

Train - Add a Workout Program to a Client

Assign a program or give a client access to a workout program.
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Written by Connor Green
Updated over a week ago

Train - Use Pounds (lbs) or Kilograms (kilos, kg)

This guide will show you how to change your Train account's weight unit of measurement to lbs or kg across all of your clients.
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Written by Connor Green
Updated over a week ago

Train - Enable/Disable a Community

Here's a quick guide on turning off or turning on a particular community within Train.
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Written by Connor Green
Updated over a week ago

Train - Benchmark Workouts

Benchmark Workouts allow you to categorize repeatable workouts in your library which you can then quickly select and schedule.
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Written by Jim Putnam
Updated over a week ago

Train - How to Create a Personal Training Program

This quick guide will help you set up a program for 1 to 1 in person or remote online coaching.
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Written by Connor Green
Updated over a week ago

Train - How to add Workouts to your Website

Adding the Train workout Widget to your Website
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Written by John Batdorff
Updated over a week ago

Train - How to Find Weights Associated with Different Percentages (%) of a 1, 2, 3 or 5 Rep Max

View a table that breaks down various percentages of your max lifts, ie 90% of your 1 rep max back squat; 75% of your 3 rep max bench.
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Written by Connor Green
Updated over a week ago

Train - How to Create a Program Template

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Written by John Batdorff
Updated over a week ago

Train - Resend Welcome Email to Members

Did your member lose their welcome email? Learn how to resend this email to them
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Written by Barry Pepper
Updated over a week ago

Train - Sync members with Core

There are multiple times that you may want to sync your member list in Train with your list in Core
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Written by Barry Pepper
Updated over a week ago

Train - Import results from SugarWOD

Steps for how your members can import their SugarWOD results to Train
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Written by John Batdorff
Updated over a week ago

Train - Pause a membership

Need pause or place a membership on hold for member?
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Written by Barry Pepper
Updated over a week ago

Train - Cancel a membership

Steps to cancel a clients membership to remove their access to your Train programming.
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Written by Barry Pepper
Updated over a week ago

Train - Staff member access

You've added your staff and now you want to know what they can see. This will go through each of the access levels for coaches in Train.
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Written by Barry Pepper
Updated over a week ago

Train - Core integration

So you're to sign up for Train and are ready to sync with your PushPress Core account. Here are the details of that sync
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Written by Barry Pepper
Updated over a week ago

Train - How to edit Gym/Company Name

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Written by Barry Pepper
Updated over a week ago

Train - How to add a workout

Here are the basics of adding a Quick Add or Detailed Add workout.
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Written by Barry Pepper
Updated over a week ago

Train - How to create a new Workout Program and set Program Visibility Settings

Here's how you can create a new Workout Program and define the visibility settings for who has access to this program
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Written by Barry Pepper
Updated over a week ago

Train - How to view your full client list

By default the Train clients page will default to active members. Using the below quick steps you can view your entire client list.
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Written by Barry Pepper
Updated over a week ago

Train - How to add a new staff member

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Written by Barry Pepper
Updated over a week ago