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Train Customer Support, FAQ and Onboarding Content + Emails

68 articles
Train - How to View an Individual Client's Performance/Workout HistoryThis is how you look up the workout history and performance results for an individual client.
Train - Copy Workout to Next WeekHere a quick walkthrough on how to easily copy a workout to the following week.
Train | Copying a Full Week of WorkoutsThis is a quick guide on how to move an entire week of workouts to any week within any daily program or program template.
Train - Quickly Copy, Paste, Delete, or Modify your ProgrammingUtilize Train's tools to clone or adjust your templates or programs quickly.
Train - Weightlifting BenchmarksDetails about how program workouts based on Weightlifting Benchmark movements and how to add new lifts to the category.
Train | Access RolesThis article will differentiate the roles between Owner, Manager, and Coach.
Train - Connect Stripe and Create Your First Online Program via a PlanCreate an online program and connect your Stripe account to Train.
Train - How to Create a Coupon/DiscountHow to set up a coupon or discount code for your online programs.
Train - Hot KeysLearn to program faster by using Hot Keys!
Train - Utilize Workout Builder View OptionsCustomize the text in your workout builder.
Train - Update TermsUse this to learn where the client sees your terms, and how you can edit them.
Train - Default Workout NotesSet workout notes that are present in all of your workouts.
Train - Update Default Workout ImageHere is how to update the default workout image showing to your clients.
Train | Assigning & Removing Affiliate Programming SubscriptionsOnce you have purchased your affiliate subscription through Train, assign it to a workout program so your members can view!
Train - Use Train to Offer Accessory Programming at your Brick and MortarMake more money using Train by offering Accessory Programs.
Train | How do I get billed?Here is how to know what Train costs.
Train - Create a "Private" or Hidden LeaderboardIf you want members to log their results, but don't want their results public here is what to do.
Train - How to Program an EMOMHere are some ideas for programming Every Minute on the Minute workouts.
Train | Setting up your SystemHere's the one stop shop for all things regarding the setup of your Train account. This is the best place to be if you are getting started!
Train - Update a User's Personal Account InformationThis article details the steps to change the user's account information like their name, username, and email address.
Train | How to cancel affiliate class subscriptionThis article describes step by step how to cancel affiliate class programming through Train.
Train | How coaches can login as their clients.This article details the steps of how to login as a client, allowing you to see and use the app exactly how they would.
Train | Reset Member PasswordHow to reset a members password if they are unable to log in to their Train account.
Train | Update Payment InfoChange your credit card information in Train.
Train | How to View Leaderboard Results from a Web BrowserHere's how to see, review, like, comment, and export on all your classes and client's scores and results from your core account.
Train | Why is my affiliate programming not showing anymore?There are 2 primary reasons that could happen.
Train - Building Your Media LibraryHere are the basics of how to add and edit items in you Media Library and associate them with inputs tags
Train - Workout Program Visibility SettingsWhat do the different Program Visibility Settings mean: Public, Default, Private?
Train | How to Publish a WorkoutGuide on making your workouts visible to your members by saving it or publishing it.
Train - Tags Basics & OverviewLearn the basics about using tags in Train.
Train | Changing LBS to KG in Member AppWhile gym owners have the ability to set a default for pounds or kilos; members can toggle their own preferences from their app.
Train | Assigning Workout TemplatesHere is how to apply a saved Workout Template to a Personal Training (1:1) or Daily (class) Workout Program
Train - Change the Visibility of a Benchmark CategoryThis quick guide will show you how to toggle on/off the visibility of a Benchmark Category.
Train - Utilizing the Bookmark ToolbarHere's how you can add or remove shortcuts to your bookmark toolbar in Train
Train - How to program a supersetHere are a couple of ways that you can program a superset using our workout builder
Train - Create a New Benchmark CategoryFollow this quick guide to creating a new benchmark category in your Train account.
Train - Displaying Your Workouts on the Screens AppThis is how you show or publish your workouts from Train top the Screens app
Train | Edit Your Workout Publishing SettingsUse this article to determine at what time and day your workouts will be published to your clients
Train | Create Custom Scoring DivisionsHere is a simple guide on creating a custom scoring division in your Train account.
Train - Add a Workout Program to a ClientAssign a program or give a client access to a workout program.
Train | Set your facilities weight tracking to Pounds (LBS) or Kilograms (KG)This guide will show you how to change your account's weight unit of measurement to LBS or KG across all of your clients.
Train - Enable/Disable a CommunityHere's a quick guide on turning off or turning on a particular community within Train.
Train - Benchmark WorkoutsBenchmark Workouts allow you to categorize repeatable workouts in your library which you can then quickly select and schedule.
Train | Create a Personal Training ProgramThis quick guide will help you set up a program for 1 to 1 in person or remote online coaching.
Train - How to add Workouts to your WebsiteAdding the Train workout Widget to your Website
Train | How to find percentages based on Rep Maxes in the AppView a table that breaks down various percentages of your max lifts, ie 90% of your 1 rep max back squat; 75% of your 3 rep max bench.
Train | Create a Program TemplateSimplify programming by creating templates
Train | Import workout history from previous software.Theses steps show how members can import their previous workout history into Train and view them in the member app.
Train | Using the Workout BuilderHere are the basics of adding workout sections in Train. You have the options to use the Quick Add or Detailed Add functions.
Train | Create a New Workout Program and set Program Visibility SettingsHere's how you can create a new Workout Program and define the visibility settings for who has access to this program
Train - How to view your full client listBy default the Train clients page will default to active members. Using the below quick steps you can view your entire client list.
Train | Add a new staff member
Train | How to log weightlifting benchmarks that are not programmed.
Train | Search Workout History by Date6 quick steps to search for workout history based on the date the workout was logged in Train.
Train | How to sell Workout Programs without running classes.Here is a 5-step guide on how to sell additional programs!
Train | Update & Re-try Payment for Affiliate ProgramHow to update your payment information in Train if you have purchased affiliate programming.
Train | Log your own workoutThis article will explain how to log your own workout in the Train app for workouts not programmed in class.
Train | Who can view your workout programsIn this article you will learn how you can manage who can view what workout programs in and Member Apps.
Train | Enable or Disable ScreensThis article will explain how to enable or disable screens view for Daily Programs or Personal Training through Train by PushPress.
Train | Become a Pro at Programming
Train | Add Inline Movement PercentageIn this article you will learn what the inline movement percentage tool is and how to use it in your programming!
Train | How to log habitsThis article walks your members through how to log their assigned daily habits in the member app
Train | How to Set Up Habit TrackingThis article will explain how to set up Habit Tracking using PushPress Train
Train | Updating BenchmarksThis article will teach you how update benchmark lifts and workouts from the Member App or from a Web Browser
Train | How to Import Workouts from CSV for Workout BuildingYou can upload a week of programming to the Workout Builder from CSV!
Train | How to Use ChallengesThis article will explain how to set up and use the Challenges features in Train by PushPress.
Train | Importing Workout History from SugarWodThis article will teach you how to import workout history from SugarWod.
Train | Importing Workout History From WodifyThis article will teach you how to import workout history from Wodify