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Train | Reset Member Password
Train | Reset Member Password

How to reset a members password if they are unable to log in to their Train account.

Updated over a week ago

Streamlining Gym Owner Login with the New SSO Feature!

We've got some exciting news for you! We're introducing the Single Sign-On (SSO) feature that will make login management a breeze for both you and your gym members. With this new update, users trying to access Train with their core credentials will now enjoy a seamless login experience if your gym is registered with Train.

Here's what the SSO feature brings to the table:

1. Simplified Login: The SSO integration means that members can use their core credentials to log in to Train successfully. No more dealing with separate login credentials for Train – it's all in one place!

2. No More Password Resets in Train: Since the SSO feature ensures a smooth login, there's no need for reset password flows within Train anymore. Say goodbye to the hassle of password reset requests.

3. Existing Credentials Compatibility: For users who already have Train credentials (like those using mobile phones for login), their existing Train logins and core logins will now yield the same result – a successful login and access to Train APIs.

We're excited about these improvements, and we believe they'll make managing your gym's login system smoother than ever before. Embrace the SSO experience and let your members enjoy a seamless workout journey! If you have any questions or need further assistance, feel free to reach out to our support team at

Happy training!

Check out the Core | Members - Passwords article to discover how to reset a member's password or learn about the steps they can take to reset it themselves.

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