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Member Management
Member Management

How to perform task on individual profiles from the Core & Member App

Member App | FAQsFind answers to commonly asked questions about the Member App & Branded App
Member App | Check-inHow members can use the member app to check themselves into class
Configuring Member App and Branded App FeaturesHow you can configure the member app and branded app for the specific features you want your members to access.
Member App | Social Feed SettingsYour community feed right inside of the member app!
Core | Check-Ins - Override from the DashboardOccasionally, you may have a class that hits the attendance cap, but want to add another member to the class. Here's how to do that
Member App | ReleasesRelease schedule for Member App and Branded Member App
Member App | How to Find and Submit the DiagnosticsIf you are having issues with your member app, here is how to find and send the PushPress team the diagnostics from your device.
Member App | Minimum Supported DeviceFor proper functionality it is required that you use a device that is able to be updated to the minimum software version for iOS or Android
Member App | Committed ClubThe Committed Club widget appears on the home page of the Members App and Branded Apps (version 3.23.0 or later).
Automated Celebrations Posts OverviewUse AI generated posts to celebrate member milestones
Member App | Year in ReviewBy selecting the 2024 Year in Review live widget, a member will be taken through their data story from your gym at 2024
Member App | Blacklist FeatureYou can block Members App and Landing Page logins for members when there are extenuating circumstances
People

Help Documentation for Member & Staff Support

Core | Staff - Assigning Members and LeadsHow to assign a member or lead to one of your staff
Core | Lead - Referred byFind where the lead was generated from
Core | Members - Sub-account TroubleshootingCommon issues and questions about sub-accounts
Core | Promote or Demote StaffEasily promote or demote staff members and assign access roles using their core profile
Core | Check in - Coach Check-in Options
Core | Members - Assigning Sub Accounts & Member App AccessSub Accounts can access their own account on the member app
Core | Add a New Member & Add a PlanThere are four primary ways to add a member to your PushPress account and add a plan to their profile.
Core | Member - Logins
Core | Members - PasswordsMembers will use their password to log into the Member App and can authenticate for purchases in the Store App set to Kiosk mode
Core | Staff - Changing PasswordHow to change or update a staff member's password
Core | Add a Staff MemberStaff access is beneficial for managing schedules, signing up members, processing transactions, and managing leads.
Core - Adding Control Panel access to staff membersDisable Control Panel access for Coaches
Core | Members - Check InsCheck in Your Members to Make Decisions for your Business
Core | Leads - Auto - Assigning To A CoachHow to generate a Lead Generation Landing Page for each coach.
Core | Leads - Merge Fields and How to Use ThemUsing the Redirect URL to pass data
Core | Members - Merge MemberWhen you have duplicate accounts, you should probably merge them.
Core | Lead - Adding a Credit CardAdding a credit card to a lead
Core | Profile HeadshotsHow Members/Admins/Staff can add a headshot
Core | Member Status TagDetailed rules on how Lead, Member, Ex-Member and Non-Member status are assigned to people
Core | Members - SearchHow to search for a specific member
Core | Cancelled Members - Download a ListView your cancelled subscriptions.