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Core | Members - Merge Member
Core | Members - Merge Member

When you have duplicate accounts, you should probably merge them.

Updated over a week ago

For the most part, the system takes care of duplicate accounts by auto merging if we detect they have the same email. But in some cases the same person could sign up 2 plans with separate emails, so we have a "Merge Member" function.

  1. Start from Member Profile page of the person with the least amount of data/info and the email they don't want to use.

  2. Click 'Merge Member' from right rail

  3. Search for the member you want to push this data into.

  4. Select merge and confirm.

Note: Sub-accounts cannot be merged. To merge a sub-account, you will need to remove from the parent account first.

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