For the most part, the system takes care of duplicate accounts by auto merging if we detect they have the same email. But in some cases the same person could sign up 2 plans with separate emails, so we have a "Merge Member" function.
Managing linked accounts in PushPress may involve merging, unlinking, or resolving sub-account issues, ensuring proper account hierarchy and unique user credentials.
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Note: Sub-accounts cannot be merged. To merge a sub-account, you will need to remove from the parent account first.
To remove a sub-account from a parent account:
Navigate to the sub-account's profile.
Scroll to the section describing the linkage.
Select the "Remove from Parent account" option to separate them.
Need More Help?
For further assistance:
Check out other Help Articles.
Use the PushPress Messenger (blue box in your CORE account).
Email us at support@pushpress.com.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!