You have downloaded and successfully installed the Staff App, now let's take a look at one of the primary functions we're excited to bring you; checking in and adding members to classes and open gym! Members with or without reservations can be checked in or added to classes/open gym.
Checking in a member with a reservation
Open the Staff App and select 'Classes' or 'Open Gym'. from the Check In page.
The class list will appear by date and will list classes in chronological order. Select the class you are looking from from the list.
From the class view you will see:
Checked-In: Members who are checked into the class.
Reserved: Members who have a class reservation but have not yet been checked into the class.
Waitlist: Members who reserved class and are placed on the waitlist for the class in accordance with your pre-set class size limits.
Late Cancel: Members who cancelled outside of your preset class cancellation limits.
No Show: Members who failed to show or failed to be checked into the class.
You can check in members one at a time or multiple members at a time by selecting the radio button to the right of their name.
When selecting the member(s), the radio button will show a blue check mark.
To check the selected members into the class, select the blue 'Actions' button from the bottom of the screen and select 'Check In'.
All members will reflect as checked into the class.
Checking in a member without a reservation:
There are two ways to check in members who do not have a reservation for a class.
From the Class: You can check in a member without a reservation from the class itself by selecting the blue + icon from the lower right corner of the screen.
From the Check In Main Page: You can check in a member without a reservation from the main page by typing the members name in the 'Search name' text box.
From the text box, type in the member's name and select their name/picture from the drop down menu.
If there is an unsigned digital document for the member, they can sign it now or the staff member can choose to skip the document to check the member into class.
The full digital document will be available for the member to complete and sign.
Select the 'Check-in' button to complete the check in. If the member has multiple plans, the staff member will be able to choose the correct plan for the member.
The staff member can choose to override rules associated with the class such as plan restrictions, checkin limitations, valid plans etc.
The member will reflect as checked into the class on the class listing.
If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at email@example.com. Our team is here to help.
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!