The Staff App can be used in kiosk mode on a tablet for staff to sign members into classes/open gym or for members to sign themselves into classes/open gym. When the app is in kiosk mode, members do not have access to staff capabilities nor do they have the option to override and check in rules applied by their membership plan. NOTE: Staff cannot check into a class as the coach in kiosk mode.
To enter kiosk mode in your Staff App:
Open the Staff App
Select Settings (the three dots in the upper right corner) | Kiosk Mode
Create a PIN to enable exiting the Kiosk Mode. This PIN allows Staff to revert from Kiosk Mode to Staff Mode
There are two ways to check in members from Kiosk Mode:
Check-in Text Box: Typing in the members name and selecting their name/picture from the dropdown. This option is used when the member has a reservation.
Class List: Selecting the class from the class list and checking in the member to the class.
From the Check-in text box, search for the member's name and select them from the dropdown.
The member will be checked. into the class they have reserved.
If the member has an unsigned digital document, the document will present itself to be signed.
When checking in a member with a reservation, use the class list function. Select the class you want to sign the member into. Select the blue 'Check-in' button next to the class you are checking the member into.
The member will show as checked into the class you selected.
Staff App is currently compatible with iOS/iPadOS 15.0 or higher and Android 5.1 and higher. If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at firstname.lastname@example.org. Our team is here to help.
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