Member Management
How to perform task on individual profiles from the Core & Member App
By Jessica and 2 others3 authors34 articles
- Frequently Asked Questions about the Members App by PushPressFind answers to commonly asked questions about the Members App & Branded App
- Member App | Check-InHow members can use the member app to check themselves into class
- Configuring Member App and Branded App FeaturesHow you can configure the member app and branded app for the specific features you want your members to access.
- Member App | Social Feed SettingsYour community feed right inside of the member app!
- Member App | ReleasesRelease schedule for Member App and Branded Member App
- Member App | How to Find and Submit the DiagnosticsIf you are having issues with your member app, here is how to find and send the PushPress team the diagnostics from your device.
- Member App | Minimum Supported DeviceFor proper functionality it is required that you use a device that is able to be updated to the minimum software version for iOS or Android
- Member App | Committed ClubThe Committed Club widget appears on the home page of the Members App and Branded Apps (version 3.25.0 or later).
- Member App | Year in ReviewBy selecting the 2025 Year in Review live widget, a member will be taken through their data story from your gym at 2025
- Member App | Blacklist FeatureYou can block Members App and Landing Page logins for members when there are extenuating circumstances
- Core | Members - Sub-accounts (adding families, partners, children)Sub-accounts are used to link parents, children, or couples together to share billing information
- Understanding the FTC’s “Click to Cancel” Rule and Its Impact on Your Gym/Studio
- Click-to-Cancel: Staying Compliant while Simplifying Membership Cancellations for Your GymHow to stay compliant with the FTC's Click-to-Cancel regulations.
- Member Management in the Staff App by PushPressMember management simplified
- Core People Profile OverviewThe People Profile is a centralizes all information about each person in Core.
- How are user statuses (Lead, Member, Non-Member, Ex-Member) managed in PushPress, and can they be changed?
Digital Documents
Help Documentation for Core Account Digital Documentation
- How to Set Up and Manage Waivers in PushPress Core - Digital DocumentsCreate waivers in PushPress Core, assign them to plans, track signing status, and resend unsigned waivers to members.
- How to Set Up a PAR-Q (Physical Activity Readiness Questionnaire) in PushPress CoreHow to include your PAR-Q inside of a digital document
People
Help Documentation for Member & Staff Support
- Core | Staff - Assigning Members and LeadsHow to assign a lead or member to a specific staff member in PushPress Core for follow-up, coaching, or account management.
- Core | Check-Ins Page — How to Manage Daily AttendanceHow to use the Check-Ins page in Core to check members in, add walk-ins, manage open gym, and backfill past attendance.
- Core | Lead - Referred byFind where the lead was generated from
- How to Manage User Roles in PushPress CoreLearn what each user role can access in PushPress Core and how to change a member's or staff member's role from their profile.
- Core | Check in - Coach Check-in OptionsHow to check members into classes or open gym in PushPress Core — all available methods for coaches and staff, plus how to override class caps from the dashboard.
- Core | Members - Assigning Sub Accounts & Member App AccessSub Accounts can access their own account on the member app
- How To - PushPress Login Overview for Admins, Coaches, and MembersAdmin, Coaches, & Member – Logins
- Core | Members - How to Reset a Member PasswordMembers will use their password to log into the Member App and can authenticate for purchases in the Store App set to Kiosk mode
- Core - Disable Control Panel Access To Staff MembersDisable Control Panel access for Coaches, Front Desk, Staff
- Core | Members - Check InsCheck in Your Members to Make Decisions for your Business
- Core | Staff Lead Generation Links
- Core | Leads - Merge Fields and How to Use ThemUsing the Redirect URL to pass data
- Core | Members - Merge MemberWhen you have duplicate accounts, you should probably merge them.
- Member Status Tags in CoreHow Client Status works in PushPress Core - what each status means, how it’s assigned, and how it affects reporting, the Staff App, and Grow CRM.
- View Churned Members in Core by PushPressHow to View Churned Members in PushPress Core
- Rank Tracking (Belt Tracking) with Core by PushPressEasily track belt and rank progress in your gym or martial arts academy