Whether you are already joining PushPress for your gym management needs or are lurking and wondering how you would make the change, you're bound to have questions about the process of migrating your members without it turning into a jumbled mess. No fear, we have you covered!
What data do I need to add my members/clients into PushPress Core?
You can add all of your members with as little as the following:
First name
Last name
Email address
Can I migrate my member list from another platform?
Absolutely! It's as simple as export and migrate!
Can my members/clients migrate their workout history if we choose to use Train?
Yes! Train can import the workout history/data from Wodify and SugarWOD.
Can I upload my ex-members and leads?
We suggest uploading these to Grow.
Please save separate files with first name, last name, email and phone number for upload to contacts in Grow
Can I perform a payment info migration from another payment processor?
Technically yes but, we do not recommend doing so since there are a number of factors that can cause the process to take much longer than a traditional migration. We cannot predict the duration of time a payment migration can take.
What if the majority of my members/clients pay with ACH or direct debit? Can we still migrate them and use their bank account for billing?
Yes! We suggest making sure to have a back up credit card/debit card on file to use in the instance of a failed payment.
What if PushPress wasn't the right fit for my business and I need to export my member/client data?
While we certainly hate to see you go, we understand and won't hold your member data hostage.
Help
If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!