This guide explains how to enable and use Australian Direct Debit (BECS) through Stripe and PushPress. It includes both admin and client-side steps to ensure seamless payment setup.
Enable BECS in Stripe
Access Stripe Payment Methods:
Log into your Stripe Dashboard.
Navigate to Settings > Payments > Payment Methods.
Activate BECS Debit:
Under the Default Configuration, scroll to the bottom.
Locate BECS Direct Debit and click Turn On.
Stripe will prompt you to complete an identity verification:
Upload both front and back of a government-issued ID (e.g., driver’s license).
Complete a facial scan for verification.
Once approved, BECS Direct Debit will be enabled for your account.
Note: This step must be completed by each business using Stripe with PushPress.
Contact PushPress Customer to Enable BECS for your Core Account
Note: After you have enabled BECS in your Stripe account, you'll need to contact PushPress Customer service through support@pushpress.com or using the PushPress Messenger in your Core account. Request BECS configuration on your account.
Sending BECS Setup to Clients
From PushPress Core (Email)
Go to a member’s profile.
Click Request New Direct Debit.
The system sends an email prompting the client to set up a new payment method.
Client Experience:
Clients receive an email titled: “We’re asking you to change payment info.”
When they click Set Up Payment, they are taken to a secure page to enter their bank details.
Using BECS for Plan Billing
Adding a Plan to a Member:
Select Add New Plan to Member
Choose Australian Direct Debit as the payment method.
Enter:
Name
Bank Account Number
BSB Number
Note: Some credit cards may require two-factor authentication. Clients might need to provide an SMS verification code.
BECS Setup via Landing Page
If a client signs up through a landing page:
They will be prompted to add a payment method.
They can choose Card or Bank.
Selecting Bank will allow them to enter their details directly.
Note on Limitations: Mobile App Support; Currently, the PushPress Members App does not support entering Australian bank details for direct debit.
Need More Help?
For further assistance:
Check out other Help Articles.
Use the PushPress Messenger (blue box in your CORE account).
Email us at support@pushpress.com.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!