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How to Enable & Use Australian Direct Debit (BECS) in Stripe & Core by PushPress

How to Set Up and Use Australian Direct Debit (BECS) via Stripe

Barry Pepper avatar
Written by Barry Pepper
Updated this week

This guide explains how to enable and use Australian Direct Debit (BECS) through Stripe and PushPress. It includes both admin and client-side steps to ensure seamless payment setup.

Enable BECS in Stripe

  • Access Stripe Payment Methods:

    • Log into your Stripe Dashboard.

    • Navigate to Settings > Payments > Payment Methods.

  • Activate BECS Debit:

    • Under the Default Configuration, scroll to the bottom.

    • Locate BECS Direct Debit and click Turn On.

    • Stripe will prompt you to complete an identity verification:

      • Upload both front and back of a government-issued ID (e.g., driver’s license).

      • Complete a facial scan for verification.

  • Once approved, BECS Direct Debit will be enabled for your account.

Note: This step must be completed by each business using Stripe with PushPress.

Contact PushPress Customer to Enable BECS for your Core Account

Note: After you have enabled BECS in your Stripe account, you'll need to contact PushPress Customer service through support@pushpress.com or using the PushPress Messenger in your Core account. Request BECS configuration on your account.

Sending BECS Setup to Clients

From PushPress Core (Email)

  • Go to a member’s profile.

  • Click Request New Direct Debit.

  • The system sends an email prompting the client to set up a new payment method.

  • Client Experience:

    • Clients receive an email titled: “We’re asking you to change payment info.”

    • When they click Set Up Payment, they are taken to a secure page to enter their bank details.

Using BECS for Plan Billing

  • Adding a Plan to a Member:

    • Select Add New Plan to Member

    • Choose Australian Direct Debit as the payment method.

    • Enter:

      • Name

      • Bank Account Number

      • BSB Number

Note: Some credit cards may require two-factor authentication. Clients might need to provide an SMS verification code.

BECS Setup via Landing Page

  • If a client signs up through a landing page:

    • They will be prompted to add a payment method.

    • They can choose Card or Bank.

    • Selecting Bank will allow them to enter their details directly.

Note on Limitations: Mobile App Support; Currently, the PushPress Members App does not support entering Australian bank details for direct debit.


Need More Help?

For further assistance:

  • Check out other Help Articles.

  • Use the PushPress Messenger (blue box in your CORE account).

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!

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