All Collections
Core | Australia Direct Debit
Core | Australia Direct Debit

Direct Debit allows you to capture a member's banking information for direct debit.

Updated over a week ago

Steps to collecting payments via Direct Debit

1.Enable Australia Direct Debit and configure settings. Apps > App Store > Australia Direct Debit > Configure

2.On member's profile you will select Request new Direct Debit.

3. You will then enter the clients bank information on the following screen.

**By providing your bank account details and confirming this payment, you agree to this Direct Debit Request and the Direct Debit Request service agreement, and authorise Stripe Payments Australia Pty Ltd ACN 160 180 343 Direct Debit User ID number 507156 (“Stripe”) to debit your account through the Bulk Electronic Clearing System (BECS) on behalf of Stripe Press (the "Merchant") for any amounts separately communicated to you by the Merchant. You certify that you are either an account holder or an authorised signatory on the account listed above.

Once a member has submitted their banking information, their membership will be active.

So what happens to the payment?
When a payment is initiated through Direct Debit, it typically take 4-5 business day for the transaction to clear. An invoice is created for the transaction.

  1. The invoice will be marked as completed but will have a pending transaction status until the bank has confirmed the transaction succeeds or fails.

  2. The plan they purchased will be immediately active. If the invoice is unable to be closed, or comes back as NSF, the plan will be put on Alert status

**Note - Direct Debit accounts cannot be transferred or migrated to another Stripe account at this time. If you choose to change Stripe accounts or migrate to another platform you will need to collect all customer Debit accounts again.

About PushPress

We're the best gym management software company that helps to streamline and professionalize gyms. We use our decades of experience running successful establishments, combined with the latest technology, to help other businesses do just as well or better than they are doing already!

Did this answer your question?