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Core | International Debit for Europe (SEPA)

Adding International Debit to your Core account.

Barry Pepper avatar
Written by Barry Pepper
Updated over 3 weeks ago

Here is how you can set up International Debit for Europe on your Core account. To begin, please reach out to the PushPress support team to get International Debit for Europe enabled onto your account first, then you can proceed with the below steps.

To set up direct debit for a client, navigate to the client's profile in PushPress, locate the settings on the right-hand side, and select the option to request a new direct debit. This process allows you to seamlessly initiate direct debit arrangements without any additional fees from PushPress.

*Note - SEPA payments are only available in European Countries that use the Euro as their main currency. Typical SEPA processing times are 5-6 business days.

Setting Up Direct Debit for Clients

  1. Navigate to the client's profile in PushPress.

  2. On the right-hand side of their profile, locate the settings and select the option to request a new direct debit. This allows clients to streamline payments while keeping administrative work simple.

The Current SEPA Transaction Rates are: €0.35
Please note Stripe charges €7.50 for failed or disputed SEPA Direct Debit payments.

To add a Direct Debit:

  • Go to “Request new SEPA Direct Debit” in the member profile

  • Enter bank account number and details

  • For SEPA there is no option to add a bank account WHILE purchasing a plan - bank accounts should be added using this step beforehand

  • That bank account is now available for you to sell plans and do a little dance

**Note - There is a $10K transaction limit for SEPA Direct Debit transactions.

For new Stripe users, there is an additional weekly limit of $10K which will increase as you process more SEPA DD payments.

Testing Direct Debit Functionality

To ensure the direct debit system is functioning as expected, you can test the process using resources provided by PushPress:

  • Refer to the video tutorial available in PushPress resources for step-by-step guidance.

  • Testing involves attempting to add an account to confirm it can process payments successfully.

Viewing Upcoming Direct Debits and Account Credits

You can track your upcoming direct debits and monitor which transactions are covered by account credits by following these steps:

  1. Go to the Settings section in PushPress Core.

  2. Select Your PushPress Plan to access a comprehensive view of scheduled debits and credits. This interface provides a detailed breakdown of your financial arrangements, supporting effective management of your business finances.

Handling Manual Configurations for SEPA Direct Debits

In some cases, you might need to manually add SEPA direct debit information for clients, particularly if the client has already given permission but is unable to provide the necessary information again. Follow these steps for manual configuration:

  1. Use the video tutorials available in PushPress to guide you through the process (note that some videos may reference Australian direct debit setups, but the same steps apply to SEPA).

  2. Enter the client’s banking details into the system as outlined in the instructional guide. This ensures that memberships and payments can proceed smoothly for clients who face complications with automatic processes.

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