If your billing information is outdated or a payment fails, your Affiliate Partner Programming will not load properly in PushPress Train. To avoid service interruptions, it’s important to keep your payment details up to date. Follow the steps below to update your card and retry any failed invoice. Check out our Affiliate Partner Programming.
Updating your payment method
Log Into Train:
Go to train.pushpress.com,
From your Core dashboard, click “Apps” → then select “Train.”
Access Gym Subscription Management: Select “Management”, then select “Gym Subscription” from the dropdown options.
Select Your Affiliate Program: Choose the Affiliate Program you’re currently subscribed to (or have recently purchased).
Update Gym Card:
Click “Update Gym Card”
Enter the new card information
Click Save/Confirm to securely update your payment method.
Retry a Failed Invoice:
After updating the card, select “View Invoices”
Locate the invoice marked “Failed”
Click “Retry” to reprocess the payment with your updated card.
Note: You will need to re-assign the class license in order for the workouts to show in the workout builder again!
Help
If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!