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How to Enable & Use Australian Direct Debit (BECS) in Stripe & Core by PushPress

How to Set Up and Use Australian Direct Debit (BECS) via Stripe

Barry Pepper avatar
Written by Barry Pepper
Updated over 3 weeks ago

This guide explains how to enable and use Australian Direct Debit (BECS) through Stripe and PushPress. It includes both admin and client-side steps to ensure seamless payment setup.

Enable BECS in Stripe

  • Access Stripe Payment Methods:

    • Log into your Stripe Dashboard.

    • Navigate to Settings > Payments > Payment Methods.

  • Activate BECS Debit:

    • Under the Default Configuration, scroll to the bottom.

    • Locate BECS Direct Debit and click Turn On.

    • Stripe will prompt you to complete an identity verification:

      • Upload both front and back of a government-issued ID (e.g., driver’s license).

      • Complete a facial scan for verification.

  • Once approved, BECS Direct Debit will be enabled for your account.

Note: This step must be completed by each business using Stripe with PushPress.

Contact PushPress Customer to Enable BECS for your Core Account

Note: After you have enabled BECS in your Stripe account, you'll need to contact PushPress Customer service through support@pushpress.com or using the PushPress Messenger in your Core account. Request BECS configuration on your account.

Sending BECS Setup to Clients

From PushPress Core (Email)

  • Go to a member’s profile.

  • Click Request New Direct Debit.

  • The system sends an email prompting the client to set up a new payment method.

  • Client Experience:

    • Clients receive an email titled: “We’re asking you to change payment info.”

    • When they click Set Up Payment, they are taken to a secure page to enter their bank details.

Using BECS for Plan Billing

  • Adding a Plan to a Member:

    • Select Add New Plan to Member

    • Choose Australian Direct Debit as the payment method.

    • Enter:

      • Name

      • Bank Account Number

      • BSB Number

Note: Some credit cards may require two-factor authentication. Clients might need to provide an SMS verification code.

BECS Setup via Landing Page

  • If a client signs up through a landing page:

    • They will be prompted to add a payment method.

    • They can choose Card or Bank.

    • Selecting Bank will allow them to enter their details directly.

Note on Limitations: Mobile App Support; Currently, the PushPress Members App does not support entering Australian bank details for direct debit.


Need More Help?

For further assistance:

  • Check out other Help Articles.

  • Use the PushPress Messenger (blue box in your CORE account).

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!

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