When sending SMS messages, we will begin with a small number to ensure everything is working well. Then, each day that you hit the max, we'll gradually increase the number of messages we send to ensure a smooth experience for everyone. This also helps build your 'Trust Score' with mobile carriers.

Here's how our ramp-up policy works:

This ramp-up will start on the day when the first successful SMS message is sent that hits the maximum number

EXAMPLE: When you send 100 text messages in one single day, you have to wait for 24 hours before you can send more. This waiting time helps keep your number safe. After 24 hours, you will proceed to stage 2, where you can now send up to 250 messages in one single 24-hour period. If you send that many, you must wait again, and the number of messages you can send will increase to the next stage. This keeps happening each time you reach the limit.

Grow is an easy system to communicate with leads, members, and ex-members alike. You can easily text them with your Grow phone number and even send mass text messages. Even though it is easy to do Grow users need to understand that there is a financial cost to send each SMS message to leads and clients.

Watch this video to learn best practices in keeping your SMS cost low and understand our SMS usage pricing works.

Emojis, spacing, links, and attachments can all increase the characters used per segment so it is good practice to use a segment calculator before sending out a bunch of text messages.

Your cost per SMS segment does vary on your region and country in the world.

If you would like more information or need further assistance, please use other HELP Articles, just like this one or reach out through PushPress Messenger, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.

PushPress is the ultimate gym management software to help streamline your gym business. Thousands of gyms have become more professional thanks to PushPress, and now you can too!