The No Show / Late Cancel Report has the ability to add a charge to members when they do not show or cancel during the Late Cancel Window.
First, you will need to create a product assigning a No Show / Late Cancel charge amount to easily access in later steps, to apply the charge.
*If a check-in happens after the end of class or if the registration is deleted then the report is updated at the end of the day.
*If the admin checks-in later or deletes a check-in; the report will only update for the following three days.
1. Go to Dashboard | PushPress
2. Click on No Show / Late Cancel
3. Locate Member
Click on 3 dots next to Member to be charged.
4. Click on Create Charge
5. New Invoice Opens
Click + to Add Charge
*Add Late Cancel and No Show Charge as a Product before these steps.
6. Click on No Show/ Late Cancel Charge
*Be sure to create this product first here > Create a product.
7. Choose Late Cancel or No Show
8. Click on ADD INVOICE ITEM
At this time the charge can be closed out right away by choosing "make payment" or leave it as an an open invoice (shown below) and it'll close if your settings auto close open invoices on the 1st.
Whether you need help managing your gym, professionalizing it to keep up with the times, or utilizing the best gym management software that will make things easier for everyone involved in this process - PushPress is here and ready. We've taken decades of experience running our own gyms around the world and used them as inspiration to build an easy-to-use solution for others.