The No Show / Late Cancel Report has the ability to add a charge to members when they do not show or cancel during the Late Cancel Window.

First, you will need to create a product assigning a No Show / Late Cancel charge amount to easily access in later steps, to apply the charge.

1. Go to Dashboard | PushPress

2. Click on No Show / Late Cancel

Click on No Show / Late Cancel

3. Locate Member

Click on 3 dots next to Member to be charged.

Locate Member

4. Click on Create Charge

Click on Create Charge

5. New Invoice Opens

Click + to Add Charge
*Add Late Cancel and No Show Charge as a Product before these steps.

New Invoice Opens

6. Click on No Show/ Late Cancel Charge

*Be sure to create this product first here > Create a product.

Click on No Show/ Late Cancel Charge

7. Choose Late Cancel or No Show

Choose Late Cancel or No Show

8. Click on ADD INVOICE ITEM

Click on ADD INVOICE ITEM

At this time the charge can be closed out right away by choosing "make payment" or leave it as an an open invoice (shown below) and it'll close if your settings auto close open invoices on the 1st.


Related Articles

Create a Product or Charge

Invoices - "Auto Close"

Late Cancel Window Configuration


About PushPress

Whether you need help managing your gym, professionalizing it to keep up with the times, or utilizing the best gym management software that will make things easier for everyone involved in this process - PushPress is here and ready. We've taken decades of experience running our own gyms around the world and used them as inspiration to build an easy-to-use solution for others.

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