If a member decides they need to change the bank account that is connected to their profile, they will need to inform a system staff member to initiate this. 

Do this by going to the member's profile and selecting 'change bank account'.

There will be 2 options:
This will send an email or text to the member, with instructions on how to authorize the new bank account

this will involve manually inputting the member's bank account and routing number, and waiting for the member to verify 2 small deposit amounts in the next 48 hours. They will receive an email 2 days after they input their information, to verify those micro-deposit amounts. 

Did this answer your question?