Before setting up appointment types and packages, ensure that all coaches/staff members have their availability configured. While connecting a Google Calendar is optional, it is recommended to block out unavailable times.
Additionally, assigning appointment types to relevant coaches and linking Google Calendar for accurate scheduling can further streamline the setup for effective appointment management.
Steps to Set Availability
Overview of Staff Roles
In PushPress, staff members are categorized into roles like coaches or front-desk personnel. Understanding these roles helps configure systems effectively for appointment booking and other operational tasks.
Log into PushPress Core
Navigate to People, then select Staff Members
Click the three dots next to the staff member’s name and select “Edit Coach Info”
When editing the coach's info, ensure they are assigned to relevant appointment types, as this makes them bookable.
Edit Working Hours by selecting “Working Hours” from the profile menu
Click “Working Hours” under Edit Availability
Add and Save Availability
Click “+” to add working hours
Add multiple time blocks as needed
Save to set the working hours
Link Google Calendar: Connect the coach's Google Calendar to their staff profile. This integration ensures up-to-date availability for clients by automatically reflecting unavailable times.
Appointment Schedule View
White sections indicate available hours, while greyed-out sections show blocked times. This setup ensures accurate scheduling and prevents conflicts.
Streamlining Appointment Booking for Members
Using PushPress Grow, members can easily view a coach's availability and book appointments directly. This eliminates back-and-forth communication and ensures a smooth scheduling experience.
Adding Non-Coaching Staff Members
For staff not involved in coaching, such as front-desk personnel, assign them the role 'Front Desk'. This ensures they can perform their duties without being listed as bookable.
Best Practices for Configuring Staff Roles
Clearly assign and review staff roles periodically to align with operational needs.
Regularly update working hours and appointment types as schedules change.
Keep coaches' Google Calendars up-to-date to prevent scheduling conflicts.
Help
If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!