Note: As of 7.1.23 we recommend utilizing the Appointments V2 Calendar in Core for a better user experience
When connecting your Google calendar to your CRM calendar, you may see the following error message:
You need to have writer access to sync appointments to the selected Google Calendar. Please check with the Google Calendar owner in case syncing is required.
Follow the steps below to update the writer access and resolve this error message.
Step 1: Log in to Google and visit calendar.google.com
Step 2: Navigate to the calendar you want to integrate. Hover over the calendar, click the ... icon and choose "Settings and Sharing"
Step 3: Scroll to "Share with specific people" > Click "Add People". Here you can add the email address you use for the system.
Step 4: Next, set Permissions to "Make changes to events". Click Send to save changes. Your Google calendar should now be synced.