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Grow | Forwarding calls to a different phone number
Grow | Forwarding calls to a different phone number

There may be times and certain circumstances you need to forward your Grow CRM phone calls to another phone. Here's how

Updated over a year ago

There may be a time when you need to forward your Grow CRM phone calls to a specific number; want to point it to a specific desk phone. Leaving for vacation etc...

By default, your Grow number will be assigned to the account holder of the Grow CRM.

If you want the phone to go to a specific Coach/Staff member you can assign the number here: http://help.pushpress.com/en/articles/6062361-grow-assigning-your-grow-phone-number-to-a-specific-staff-member

If you want to forward the Grow phone line to a specific number for a short period of time, you can do that by following these steps -

1. Go to Grow.PushPress.com to log into your CRM dashboard

2. Click on the cog wheel / Settings

Click on the cog wheel / Settings

3. Click on Phone Numbers

Click on Phone Numbers

4. The phone number screen will take you to the settings screen for your Grow phone number

The phone number screen will take you to the settings screen for your Grow phone number

5. Click on the edit or pencil icon

Click on the edit or pencil icon

6. In the "Forward calls to" enter the phone number you want to forward all phone calls to

In the "Forward calls to" enter the phone number you want to forward all phone calls to

7. Click on Update

Click on Update
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