It looks like my first transfer will arrive in seven days, but I was expecting to receive funds sooner.
Stripe needs to treat every user’s first transfer differently from subsequent transfers. We wait seven days after your first successful charge before sending the first electronic transfer to your bank account. Delaying your first transfer for a few extra days allows Stripe to address some of the risks that are inherent in providing credit services to our users.
My funds are transferred on a two-business-day schedule. What counts as a business day?
Business days are Monday to Friday, except U.S. federal holidays. For example, under a two-business-day transfer schedule, payments processed on a Friday would arrive in your bank account on the following Tuesday. Similarly, payments processed on a Monday, July 3rd would arrive in your bank account on Thursday, July 6th, due to Independence Day on July 4th.
Stripe says a transfer has been submitted, but I haven’t received the money in my bank account yet. What’s going on?
Stripe submits transfers every day, but most banks will only process the transfer on business days. This means that if Stripe sent you money on a holiday or a weekend, you will probably see the money in your bank the next day your bank is open. For transfers sent on business days, you should see the money for it by the next day.
If the transfer was submitted on a business day and you don’t see the money in your bank account within a couple of days, this probably means the transfer failed. Banks take 3-5 business days to inform Stripe about transfers that did not go through, at which time we e-mail you about the issue and how to fix it.
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