How to Set Up Drop-In Plans and Guest Checkout
Summary
Drop-ins can be a valuable revenue stream and a great way to introduce new people to your facility. PushPress makes it simple to set up and manage drop-in experiences, from online signups to in-person walk-ins.
With the Guest Checkout option, drop-ins can now purchase single-session punch cards without needing to create a full account first.
Why Drop-Ins Matter
Extra revenue from visitors and travelers.
Opportunities for reviews, referrals, and feedback.
A first impression that can turn into a membership.
Step 1 – Set Up Your Drop-In Plan
In PushPress Core, go to Plans → Plans.
Create a Punchcard Plan Type.
For Drop-In Plans, set the session count to 1 (required for Guest Checkout).
Enable:
Allow Class Booking → lets drop-ins purchase directly from your public calendar.
Show on Staff App (Kiosk Mode) → allows walk-ins to sign up in person.
Save your plan.
Step 2a – Purchase Ahead of Time (Online)
Most drop-ins prefer to purchase before arriving. You can offer:
A Drop-In button or menu link on your website/social media (use the landing page URL).
Your public class calendar, where drop-ins can choose a class, select the Drop-In plan, and complete purchase.
Benefits:
Drop-ins complete purchase and sign documents before arriving.
Staff know who’s coming and can welcome them smoothly.
Step 2b – Purchase In Person (Walk-In)
If someone arrives without purchasing ahead of time, you can still provide a professional experience using the Staff App (Kiosk Mode).
Confirm your Drop-In plan is set to show in Kiosk Mode.
On the Staff App, select Buy Memberships.
The drop-in can scan a QR code and complete the purchase on their phone, including waivers and class booking.
Step 2c – Guest Checkout for Single-Session Drop-Ins
PushPress now supports Guest Checkout for single-session punch cards.
Available only when the punch card is set to 1 session ONLY.
The “Purchase as Guest” option appears on the plan page.
Drop-ins enter an email, pay, and sign documents, without needing to create a full account.
This reduces friction and makes one-time drop-ins even faster.
👉 Important: If you set more than one session, the Guest Checkout option will disappear.
Step 3 – Check In
After purchasing:
Drop-ins can check in via the Staff App (Kiosk Mode).
Coaches/staff can also check them in from Staff Mode.
Frequently Asked Questions
Does Guest Checkout work for all punch cards?
No. It only works for single-session punch cards.
Do guests still need to enter an email?
Yes, so their purchase and waiver are stored in Core.
Can I use both QR handoff and Guest Checkout?
Yes. QR handoff works for any plan, while Guest Checkout is specific to single-session punch cards.
Does this replace account creation for members?
No. Guest Checkout is designed for one-time drop-ins, not ongoing memberships.
More Help
If you would like more information or need further assistance, please use other HELP Articles, just like this one or reach out through PushPress Messenger, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
About PushPress
PushPress is the ultimate gym management software to help streamline your gym business. Thousands of gyms have become more professional thanks to PushPress, and now you can too!