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Core | Drop-ins - Best Practices
Core | Drop-ins - Best Practices

Best Practice for Drop-ins

Updated over a week ago

Drops ins | Let's make it simple... 3 Easy Steps

This HELP Doc outlines best practices for Drop-ins on PushPress Core. It will effortlessly and efficiently ensure each Drop-in purchased the plan and has a valid waiver signed with little to no interaction or time spent from staff.

Step 1 - Set Up

Verify you have your Drop-in plan setup and configured correctly.

Plan Type Is Punchcard

Punchcard - 1 punch

Step 2

Part A - Purchase ahead

You want to link the Landing Page for this Drop-in plan from your website. We recommend you create a main navigation link or sub-menu item called 'Drop-in' which shows a page that explains any applicable requirements, rules or expectations. Make a very clear big button that links to purchasing this plan online. Instructions on how to find Landing Page link

We typically see 90% or more of drop-ins purchase the plan ahead of time online, rather than just showing up and having to run the transaction in the gym. Buying online helps you in 3 ways:

  1. Knowing ahead of time expected Drop-in numbers, names etc as their details are now in the PushPress system.

  2. Collecting payment without pulling a coach away from class, avoiding having coach to ask for payment before or after class (which is often forgotten)

  3. Drop-in will sign waiver online as it shows the page after the landing page.

Step 2

Part B - Purchase in Person

Person walks in and wants to purchase a drop in? No problem!

Bookmark the Landing Page link used in Part B on an iPad, Android tablet or even desktop browser so you can pull it up quickly, hand the tablet to them and get them to go through the process rather than you doing the data entry for them. This way you can multitask and manage multiple people at once.

OR even better display a QR code! Member scans in the QR code, fills out information, pays with saved payment method on phone and signs documents. Effortless for your staff and easy for your drop in.

Here's a sample here made easily on Canva.
Go ahead and give it a scan!

To create a QR code - enter url to drop in in QR code maker.

Step 3 - Check in

Now that all your Drop-ins are in the PushPress system through Part B or Part C make sure you get them to Check-in. This will verify the following:

  1. They have paid (if applicable) and have a valid plan

  2. They have signed the waiver. If not, it will present the waiver for them to sign on the tablet and not let them proceed without signing

  3. It will decrement the punch from the Punchcard and set that plan status to 'Completed' (if only valid for 1 punch)

If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.

About PushPress

PushPress is the ultimate gym management software to help streamline your gym business. Thousands of gyms have become more professional thanks to PushPress, and now you can too!

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