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How to Create and Sell a Gift Card in PushPress

Creating a gift card, or gift certificate is a great way for friends and family to purchase for their friends fitness journey. Here's how

Jessica Hamel avatar
Written by Jessica Hamel
Updated over 3 weeks ago

Summary

You can sell gift cards or gift certificates through PushPress Core by creating them as products. Gift cards can be sold to members or walk-ins, and the value can be applied to the recipient’s account as a manual credit or one-time discount.

This article walks you through:

  1. Creating a gift card as a product

  2. Selling the gift card

  3. Applying the value to a member’s account

  4. Common questions and limitations


Step 1: Create a Gift Card Product

  1. Log into PushPress Core.

  2. From the left menu, go to Products → Product Info.

  3. Click Create Product.

  4. Enter the product name, description, and amount you want to sell the gift card for.

  5. (Optional) Upload a photo for the product (e.g., “$50 Gift Card”).

  6. Click Pricing & Options to confirm item details.

  7. Go to Visibility & Integration and select where the product should be available (e.g., public store, kiosk, staff app).

  8. Click Save Changes.

Your gift card is now an active product.


Step 2: Sell the Gift Card

Gift cards can be sold through:

  • The Staff App (recommended for walk-ins)

  • Your public store/landing page

  • The member’s People Profile by creating a manual invoice


Step 3: Apply the Gift Card Value to a Member’s Account

There are two common ways to apply the value:


Option A: Apply a One-Time Discount (most common)

Use this when the gift card is intended to reduce someone’s next membership payment.

  1. Create a One-Time Discount equal to the gift card value.

  2. Apply the discount to the member’s next bill.

Example:

  • $100 gift card → Apply $100 one-time discount to the next invoice.


Option B: Apply a Custom Product Discount

If the gift card will be used for retail items:

  1. Create a discount for the specific product(s).

  2. Apply manually during checkout.


Important Notes / Limitations

  • Can I add the gift card as automatic account credit?
    No. PushPress does not support automated store credit that is auto-applied to purchases. Gift cards must be applied manually using discounts or manual invoice adjustments.

  • Does the purchaser need a PushPress account?
    No. Gift cards can be purchased as a visitor through your online store or at the front desk using the Staff App.

  • Can gift cards be used on retail products?
    Yes—apply as a product discount.
    Guide: https://help.pushpress.com/en/articles/702630-core-product-discounts

  • Can gift cards be used toward memberships?
    Yes—apply as a one-time plan discount.
    Guide: https://help.pushpress.com/en/articles/508459-core-plan-discounts


Tips & Best Practices

  • Create multiple gift card products (e.g., $25, $50, $100) for easier selling.

  • Add them to your website menu or holiday gift promotions.

  • Track usage by adding a note to the member’s People Profile when the credit is applied.


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