How Can I Add, Edit, or Remove Coaches from the List in PushPress or GymHappy?
Managing your coaches' information is essential for keeping staff lists accurate and ensuring the correct coaches appear in member surveys, reviews, or dropdowns. The following guide explains the process of adding, editing, or removing coaches within PushPress and GymHappy.
Overview
You can manage coaches using two key platforms:
PushPress (Grow/Admin Dashboard): Used for editing staff information and managing login access.
GymHappy: Used for updating coach lists that appear in survey or review dropdowns.
Below are detailed instructions for each platform.
Managing Coaches in PushPress (Grow/Admin Dashboard)
Adding or Editing a Coach
Log into your PushPress/Grow admin account as an account owner.
Select your gym name located at the top-right corner.
Navigate to Staff Settings.
Use the following options: - To add a coach, click the "Add New Staff" button and fill in their details. - To edit an existing coach, locate their profile, make changes, and save them.
Removing a Former Coach
Log into the admin dashboard with owner credentials.
Go to Staff Settings.
Find the coach to be removed.
Choose one of the following actions: - Deactivate their profile: This makes them inactive without deletion. - Remove them entirely: Deletes their access and excludes them from dropdowns.
Note: PushPress allows you to manage permissions and restrict access to admin features for active staff.
Managing Coaches in GymHappy
Updating Coach Dropdowns or Removing Coaches
Navigate to the GymHappy login page.
Sign in using the same email as for PushPress. If you forgot your password, use the "Forgot Password" link to reset it.
Once logged in: - To update the coach list: Ensure active staff are added within GymHappy. - To remove a coach, navigate to Reports → Staff Ratings and modify the staff list to exclude them from appearing in surveys/reviews.
Tagging in Surveys and Reviews (Specific to GymHappy)
Remove the 'coach' tag from a staff member’s profile within GymHappy to ensure they no longer appear in member surveys or review requests.
By keeping coach lists updated on both platforms, you ensure accurate representation across all tools.
Troubleshooting Common Issues
Coach still visible in dropdowns after removal: Verify if the coach is still tagged or listed in GymHappy.
Permission Errors: Ensure you’re using admin credentials. Only account owners or admins have the required access to make staff changes.
Conclusion
Efficient staff management across PushPress and GymHappy ensures that only current, active coaches are visible to members. Regularly review and update your coach lists to avoid confusion or outdated entries.