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Sell Plans with the Staff App (Kiosk Mode) by PushPress

Here’s a streamlined guide for enabling and using the Kiosk Mode Membership Purchase Feature in the Staff App.

Jason Sturm avatar
Written by Jason Sturm
Updated over a week ago

Summary

The Staff App’s Kiosk Mode allows your team to sell membership plans directly at the front desk. In one seamless flow, you can select a plan, collect signatures, and process payment. This makes it easier to convert walk-ins and drop-ins while keeping all revenue and member records synced in Core.


Why use Kiosk Mode to Sell Plans?

  • Faster conversions: Turn a prospect into a paying member in minutes.

  • Seamless experience: Plan → signature → payment in one guided flow.

  • Accurate reporting: All sales, payments, and documents are tied back to the member’s profile in Core.

  • Flexible payment options: Support full checkout or QR code hand-off.


How to Sell Plans in the Staff App

1. Enable Kiosk Mode

  • Open the Staff App.

  • Navigate to Settings.

  • Turn on Kiosk Mode for plan sales.

(Insert screenshot of Staff App settings with Kiosk Mode toggle)


2. Choose Payment Options

  • Allow one or both of these checkout flows:

    • Full Payment Flow: Enter card payment directly in the kiosk.

    • QR Hand-Off: Generate a QR code so the member can complete checkout on their own device.

(Insert screenshot of payment method settings)


3. Confirm Available Plans

  • Make sure the membership plans you want to sell are active.

  • Verify pricing, tax settings, and plan details in Core.

(Insert screenshot of plan list in kiosk view)


4. Walk the Customer Through Checkout

  1. Launch Kiosk Mode on the Staff App.

  2. Prospect selects their membership plan.

  3. Customer completes required documents (waivers, agreements).

  4. Process payment:

    • If paying in kiosk: enter card details.

    • If using QR hand-off: member scans QR code and finishes checkout.


5. Verify Confirmation in Core

  • After payment, the new member’s profile is automatically updated.

  • Their plan, payment details, and signed documents are all stored in Core.


Frequently Asked Questions

Can we limit which payment flows are used?

  • Yes, you can choose QR only, full kiosk checkout only, or allow both.

Can members add a new payment card during checkout?

  • Yes. In QR hand-off flow, members can add and save a card before completing payment.

Are signatures collected during checkout?

  • Yes, required documents are signed directly in Kiosk Mode.

Does this support tax calculation?

  • Yes, checkout totals include tax automatically.


Troubleshooting

  • Payment not completing? Confirm the correct payment method (QR vs card) is enabled.

  • Missing signatures? Check that documents are set up and assigned in Core.

  • Incorrect pricing? Verify plan details and tax setup before publishing to kiosk.

  • Testing tip: Run a test checkout on a staff device before launch.


Need More Help?

For further assistance:

  • Check out other Help Articles.

  • Use the PushPress Messenger (blue box in your CORE account).

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!

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