A new lead or member can be enrolled in 2 ways:

  • Walk-in or via phone (staff will manually set up the contact in the control panel)

  • Landing page (lead will sign themselves up). Leads will find your landing page link wherever you publish it, for example, website, email, social media or scanning a QR code. More ways to use landing pages here.

What does the online enrollment process look like for a lead?

At Plan Set up or edit

You can set 2 different options when editing your plan:

  • Confirmation page

  • Book a Class

These options are found at plan set up or as an option when editing plans.

Now with option to add additional information. This will be shown as "More INFO" on landing page or option after class is booked.

Your lead will click on a link (via website, email, social media or scan QR Code) and find your landing page.

**Email In Use Message

If email has been used in PushPress before, member has the option to start fresh with a new email or email a password reset link.

For You or Someone Else?

Choose the option for you or someone else.

For me - Signing up yourself

For someone else - Child, Partner, Friend, this person will be connected to your account as a sub account. Main account will hold billing info and can reserve classes and control account through toggling in the member app.

If you are using the Book a class option they will select their first check in.

Once they book a class, they will be the option to:

-Book another class - reserve more classes

-Sign up another person - additional family member

-Sign digital documents - review and sign and documents assigned to person or respective plan.

Enter in birthday of participant. If underage, the box will appear to add guardian information.

Sign and Submit Digital Documents

Member has the option to download a copy of the signed document.

All digital documents can be found on member profile and are time, date and device stamped.

As soon as the purchase is complete, the new member will receive an email to set up their profile and a payment receipt email.

When your member clicks on the Setup Profile button from their email, they will be taken to a landing page to set up their password (to be used to login to the Member App) and complete other basic profile information.

Reminder: A new member cannot login into the Member App until they have completed their profile and set up a password through the new member email or email and password used at sign up on landing page.

Note: These emails are not customizable. If you'd like to send additional information or branded content, we recommend our Mailchimp integration or PushPress Grow.


If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!

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