After initial Punchcard is sold to a member the punches will automatically decrement each time they check into a class. At times for various reason you may want to adjust the available punches up or down. Here is how to do that.
Where to Adjust Punches
Go to the member detail page
Click on the 3 dots on the punchcard plan.
Click on 'Adjust Punches Available'
Use the 'Adjust Punches' dropdown to select how many punches you want to remove.
Use the 'Adjust Punches' dropdown to select how many punches you want to add.
Verify the Price Per Punch. It will default to original price per punch, so if you want not charge for adding the punch(s) then make this $0. If not, when you hit save it will charge the member the amount shown in Total Cost field.
Verify billing method is correct
If you need more assistance, reach out to our Customer Support team using Intercom, the little blue button or email us at firstname.lastname@example.org.
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