Apple requires enrollment in the Apple Developer Program to manage your businesses Branded App. This process enables PushPress to handle essential tasks like app notices and rejection emails from Apple for you. You are responsible for maintaining your account by staying current with updates to Apple’s terms of service, signing any paid or free agreements, and paying the annual developer fee of $99 to Apple.
What information do I need to set up Apple Developer Account?
Your business must have a publicly-available website, and the domain name must be associated with your organization. If you don’t already have a website set up, don’t worry! Contact the Grow team here and they can help get you started.
You'll need a custom email address with your own domain name (e.g., owner@yourcompany.com) in order to sign up for an Apple Developer account. Personal email addresses will be rejected. If you have your own website, then a custom email address may already be included as part of your website hosting plan. If this isn't the case, you can still purchase a custom address for your organization, but you'll need to use Gmail for business or a similar service.
Your business must be registered as a corporation, LLC, or other type of legal entity to enroll in the Apple Developer Program.
The D-U-N-S number is a unique identifier used to verify your business's identity and legal status—essentially, it shows Apple that your business is legitimate and should be permitted to publish on their platform. These numbers are automatically issued by a company called Dun & Bradstreet to eligible businesses; if you've registered as a legal entity in the past, then it's possible a D-U-N-S number has already been assigned to you.
How can I find my D-U-N-S Number?
You probably won't know your D-U-N-S number, or even if your business has one, and that's okay—they're free to acquire and take mere minutes to look up through the D&B website. Look up your DUNS number through the D&B website. If your business was found, select it from the list and click View/Edit Company Information (at this point, you’ll be prompted to login.)
What if my business was not found creating DUNS number?
If your business wasn't found, you can request a D-U-N-S number directly from this page – click “Get a New D-U-N-S number").
What can I expect when requesting a DUNS number?
Here's what you should know about requesting a D-U-N-S number:
Registering with Dun & Bradstreet is free.
After requesting a number, it may take up to five days to receive it from Dun & Bradstreet.
Note: If you've waited five days, and haven't received a reply, please contact D at (800) 234-3867 to check on the status of your request.
Apple provides a brief overview of this process here.
How can I create an Apple ID for my business?
Go to the Create Your Apple ID page.
Fill out the form using your company email address and complete all required security questions.
Apple will use this address to communicate updates concerning your app registration—be sure to check it regularly.
Apple will send a six-digit verification code after filling out the form. You will need to enter this code in order to complete registration.
How can I register with the Apple Developer Program?
You must enroll as an organization when registering with the program. You will also need an Apple device such as an iPhone, iPad, or Mac computer to complete Apple's two-factor authentication process and successfully log in to their developer site.
Confirm and pay for your developer account. After submitting your application, Apple will contact you within two weeks to verify enrollment. You'll then receive a confirmation email at your Apple ID email address with an enclosed link that you must use to confirm and pay for your developer membership. The cost is $99 USD.
When you receive the confirmation email, complete these steps:
Click the link enclosed in your email.
Log in to the App Store with your Apple ID.
Accept the terms and conditions and click Continue.
After confirming your info, check the Automatic Renewal option to enroll in a yearly renewal and proceed. We strongly recommend enrolling in automatic renewal. Failure to pay your annual fee on time may result in Apple pulling your app from the App Store.
Pay for the enrollment.
I've completed the apple developer set up. Now what?
Once your Apple Developer Account has been set up, you will need to get us the information to transfer the account under PushPress. Please email ashley@pushpress.com & support@pushpress.com, the following information:
Apple ID (email associated with your Apple Developer Account)
Team ID (10 digit alpha-numeric)
Team Name (official name on your Apple Developer Account)
How can I find the Apple information to transfer app to PushPress?:
Login to https://developer.apple.com/
Click on Membership (left navigation button)
Team Name & ID will be displayed on the right.
How long does it take to get branded app?
The branded app process can take up to 1 month to complete from start to finish. It depends on if you already have your D-U-N-S number or not. And if you answer the phone when Apple calls to verify who you are. Yes a real live Apple employee will call you on the phone so be ready!
How long does it take to build the app once the apple developer is created?
10-14 days is the standard time it takes for our team to build the branded app for your business.
What equipment do I need to set up Apple Developer Account?
An iPhone or iPad with Touch ID, Face ID, or passcode enabled, or a Mac with the T2 Security Chip and Apple Silicon. You must use the same device for the entire enrollment process.
An Apple Account with two-factor authentication turned on. Your Apple Account information must be valid and up to date — including, but not limited to, your first name (given name), last name (family name), address, phone number, trusted phone number, and trusted devices.
The latest version of the Apple Developer app installed on your device.
To sign in to iCloud on your device.
What if I have an Individual Apple Developer Account?
You will need to convert your Individual apple developer account to an Organization account. Below are the steps to convert:
Sign In to Your Apple Developer Account
Visit developer.apple.com and log in to your account.
Contact Apple Support
Click Contact Us in the left-hand menu.
Select Membership and Account > Program Enrollment > Send Email.
Compose Your Request
Use the following template for your email:
Apple Verification Process
Apple will call to verify your enrollment.
After verification, you’ll receive an email with a link to complete a form providing additional company details.
Note: Converting your account is free of charge. Ensure all your company details are accurate to avoid delays. Converting your account to an organization account requires you have the following:
Public business website
Business Email
Your business must be registered as a legal entity (Corporation or LLC)
A D-U-N-S Number from Dun & Bradstreet
A separate Apple ID for your Business
Why is my branded app not updating to most recent version?
Apple periodically updates its Developer Program License Agreement, requiring the account holder’s acceptance to maintain app functionality. PushPress does not receive notifications of these updates; therefore, it’s crucial for account owners to monitor their registered email for such notices. Failure to accept the updated terms can hinder the PushPress Branded App Team’s ability to update your app, potentially affecting its performance and availability.
How can I find where to sign Updated Apple Developer Program Terms?
Log In to your Apple Developer account
Visit App Store Connect and log in as the account holder.
Navigate to Agreements
Click on Agreements, Tax, and Banking in the main menu.
View and Agree to Terms
Find the updated terms under the Agreements section.
Click View and Agree to Terms.
Review and Accept
Read the terms...because we always read all of the terms!
Check the box to agree and click Save.
Free Apps Agreement
On the Agreements tab, find the Free Apps row, then click View and Agree to Terms.
Read and accept the terms, then click Agree. You can also download a copy of the agreement.
Paid Apps Agreement
On the Agreements tab, find the Paid Apps row, then click View and Agree to Terms.
Verify your legal entity information is correct in the dialog, then click Add. Enter the same information that you provided when you enrolled in the Apple Developer Program.
Read and accept the terms, then click Agree. You can also download a copy of the agreement.
What are the eligibility requirements for a Branded App?
The Branded App is available exclusively for PushPress clients.
How do I get started?
Visit the PushPress App Store: Activate the Branded App by navigating to the PushPress App Store in your PushPress account.
For detailed setup or multi-location inquiries, contact PushPress support for assistance. support@pushpress.com
Do I need an Apple Developer Account and why?
An Apple Developer Account is required for listing your app in the Apple App Store. We are required to transfer app ownership to your account in order to provide maintenance and updates. Check out this help article for more details on setting it up!
The Apple Developer Account is managed separately by the gym at $99/year.
Why is my app no longer listed in the Apple Store or Google Play?
Apps are required to have regular updates. If your app has been removed, it's likely that we never received your Apple Developer Account information to transfer ownership and have not been able to update either app.
PushPress will not update your Branded App without transferring ownership.
What size should my background image be?
Your image should be vertical.
The exact dimensions are 1536 x 2048px.
You can send an image that is not these exact dimension but make sure it's an image with high resolution. Any image taken with a modern phone will work. If the image is not large enough, it will be blurry.
Keep your subject in the center of the image with plenty of space around it.
Avoid using text or logos.
How can I change my background image?
Access the PushPress Core Dashboard
Log in to your Core Dashboard, where you can manage all aspects of your branded app, including the background image.
Navigate to the PushPress App Store
In the Core Dashboard, go to the PushPress App Store and select Configure under the Branded App section.
Edit Branding
Click on Edit Branding and upload your new background image.
Save Changes
After uploading the image, click Save to apply the changes.
App Refresh for Members
Members may need to completely close and reopen their branded app to see the updated background image.
How can I change my logo?
To update your icon we will need to rebuild your app. No problem, email us your new app icon or logo to brandedapps@pushpress.com and we can manage the rest.
Need More Help?
For further assistance:
Check out other Help Articles.
Use the PushPress Messenger (blue box in your CORE account).
Email us at support@pushpress.com.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!