In PushPress Grow, performing an action on a Grow appointment can automatically trigger the following workflows:
Grow Appointment Scheduled
Grow Appointment Scheduled
How It's Triggered:
This workflow is triggered whenever a new appointment is booked using the built-in Appointment features in Grow.
Pro Tip:
We recommend using Grow Appointments for Intro-style appointments where you need a calendar link embedded in new lead emails or on your website.
This allows potential clients to book an appointment easily without needing to create a profile
How It Works:
This workflow is triggered whenever an appointment is scheduled using the Grow Appointment feature.
It sends an SMS notification to the assigned staff member (Staff must have a valid phone number listed under "My Staff.")
It then sends email and SMS confirmations to the contact.
60 minutes before the appointment, it sends a reminder email and SMS to the contact.
Note:
You can adjust, add, or remove any emails or SMS messages in this sequence to fit your needs.
How to Update Appointment Statuses:
To update an appointment status in Grow:
Go to "Calendars" in your Grow dashboard.
Click "Appointments" at the top.
Select the appointment you want to update.
Change the status as needed.
Pro Tip:
Keeping appointment statuses updated ensures accurate tracking and triggers the correct follow-up actions.
You can customize follow-up messages for No Shows or Completed Appointments by editing the workflow.
Grow Appointment Showed
Grow Appointment Showed
How It's Triggered:
This workflow is triggered when an appointment in Grow is marked as "Showed."
How to Update Appointment Statuses:
From the Grow Dashboard, go to the side menu.
Click Calendars > Appointments.
Select the appointment you want to update.
Change the status to "Showed."
How It Works:
This workflow is intentionally left blank, allowing you to customize it as needed.
Note:
If you want to send an outbound message to the client, click the "+" and add an email or SMS to the sequence.
To update an appointment status in Grow:
Go to "Calendars" in your Grow dashboard.
Click "Appointments" at the top.
Select the appointment you want to update.
Change the status as needed.
Grow Appointment No-Show
Grow Appointment No-Show
How It's Triggered:
This workflow is triggered when an appointment in Grow is marked as "No Show."
How to update Appointment Statuses:
From the Grow Dashboard, go to the side menu.
Click Calendars > Appointments.
Select the appointment you want to update.
Change the status to "No Show."
How It Works:
This workflow is intentionally left blank, allowing you to customize your external messaging to the client if needed.
Note:
To add an email or SMS to notify the client about their missed appointment, click the "+" anywhere in the sequence.
How to Update Appointment Statuses
To update an appointment status in Grow:
Go to "Calendars" in your Grow dashboard.
Click "Appointments" at the top.
Select the appointment you want to update.
Change the status as needed.
Grow Appointment Cancelled
Grow Appointment Cancelled
How It's Triggered:
This workflow is triggered when an appointment in Grow is marked as "Cancelled."
How to update Appointment Statuses:
From the Grow Dashboard, go to the side menu.
Click Calendars > Appointments.
Select the appointment you want to update.
Change the status to "Canceled."
How It Works:
When an appointment is marked as "Canceled" (either by a staff member or the contact), this workflow is triggered.
The workflow sends an in-app push notification to the assigned staff member.
It also sends an SMS notification to the contact.
Note:
To add additional external messaging, click the "+" and insert an email or SMS.
You can also modify the SMS message to fit your preferences by selecting the SMS step and updating the content.
How to Update Appointment Statuses
To update an appointment status in Grow:
Go to "Calendars" in your Grow dashboard.
Click "Appointments" at the top.
Select the appointment you want to update.
Change the status as needed.
Need More Help?
For further assistance:
Check out other Help Articles.
Use the PushPress Messenger (blue box in your CORE account).
Email us at support@pushpress.com.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!