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Grow Pro + Website | How to Use Grow Pro + Website on a Day-to-Day Basis

What's included in Grow Pro + Website and a simple daily routine for working leads, conversations, and your lead pipeline.

Written by Jessica Hamel

Overview

Grow Pro + Website includes everything in Grow Pro, plus a professionally built and hosted website. Adding Website is also what turns on Lead Capture and Automated Lead Follow-Up — these are not available on Grow Pro alone.

What's Included

  • Everything in Grow Pro — Conversations and Contacts

  • Your website — built and hosted for you

  • Lead Capture — forms and booking links on your site capture a lead's info automatically

  • Lead Pipeline — track every incoming website lead in one place

  • Appointment Calendars — book leads and clients into different appointment types

  • Automated Lead Follow-Up — pre-built sequences send automatically when a lead no-shows or goes quiet. These are ready-made templates you can turn on or off, not a custom workflow builder.

Main Navigation

Dashboard, Conversations, Calendars, Contacts, and your Lead Pipeline.

Conversations (where you'll spend most of your time)

The Conversations tab is the center of your daily work in Grow. This is where you engage leads, respond to members, and stay on top of activity.

  • Unread — messages and notifications you haven't reviewed yet, such as missed calls, social media birthday messages, or system notifications. Open them and select Mark as Read to clear them.

  • All — every conversation in your account.

  • Recent — conversations with recent lead or member activity.

  • Starred — your highest-priority conversations. Use this for contacts you're actively working.

  • Actions tab — where you pause Automated Lead Follow-Up for a specific lead if they need a break from messages.

Contact panel tabs

  • All Fields — full contact information and profile details.

  • DND — Do Not Disturb settings and additional contact data.

Your Lead Pipeline

Leads captured through your website move through a pipeline automatically, giving you a running list of who's in progress without manual tracking. This is the key feature Grow Pro alone does not include.

Recommended Daily Routine

  1. Clear Unread conversations.

  2. Check Starred conversations for your hottest leads.

  3. Review Recent conversations.

  4. Check your Lead Pipeline for new activity from automated follow-up.

  5. Keep Contacts information current.

Related Articles

  • Grow | Grow Pro vs. Grow Max: What's the Difference?

  • Grow | How to Use Grow on a Day-to-Day Basis

Need Help?

Click the Messenger icon in the bottom-right corner of your Core or Grow account to reach the PushPress team anytime.

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