Summary
Rank Request is a PushPress feature for martial arts academies that allows members to self-report their belt and stripe history via a mobile-friendly link. Admins review and bulk approve submissions before anything is finalized. This article explains how to set up, send, and manage Rank Requests so your academy can get Rank Tracking live faster with less manual data entry.
Why Use Rank Request?
Eliminates the biggest onboarding blocker for martial arts academies. Manually entering rank history for hundreds of members is the #1 reason academies delay switching platforms. Rank Request removes that barrier entirely.
Members do the work, admins stay in control. Students submit their own rank history — admins bulk approve with full edit access before anything is saved. No competitors offer this.
No app required. Members submit via a mobile-friendly link sent by email or SMS. No Members App download needed.
Faster time to value. Get Rank Tracking live and running promotions sooner, whether you're migrating from another platform or setting up for the first time.
What's New
Available on paid Core plans with Rank Tracking enabled
No Members App required — students access via a mobile-friendly link
Supports bulk admin approval
Works with any rank system (belts, stripes, custom structures)
Not available on free accounts
How to Set Up Rank Request
1. Confirm Rank Systems Are Configured
Navigate to Core > Rank Tracking
Ensure your rank structure (belts, stripes, promotion criteria) is fully set up before sending requests
If rank systems are not yet configured, complete that step first
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2. Select Members to Send Requests To
From the Rank Tracking section, select the members you want to send Rank Requests to
You can send to individual members or in bulk
For households with multiple students, you can send multiple requests to a single parent contact
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3. Send the Rank Request
Click Send Rank Request
Members (or parents) receive a mobile-friendly link via email and/or SMS
No app download required to submit
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How to Use Rank Request
Open Rank Tracking in Core
Navigate to the Rank Requests view to see submission status
Review incoming submissions — members enter belt, sub-rank, and achievement dates
Use bulk approval to accept multiple submissions at once, or review individually
Edit any submission before approving if corrections are needed
Re-send requests to non-responders as needed
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Frequently Asked Questions
What is Rank Request?
Rank Request is a workflow that lets members submit their own belt and stripe history. Admins review and approve all submissions before anything is finalized.
Does every submission require admin approval?
Yes. All member-submitted ranks must be verified and approved by an admin before being saved.
Do members need the Members App to submit?
No. Rank Request works through a mobile-friendly form accessed via email or SMS link — no app download required.
Can admins bulk approve submissions?
Yes. Admins can review and approve multiple submissions at once from the Rank Requests view.
What if a member submits incorrect information?
Admins can edit any submission before approving it.
Can parents submit rank information for their children?
Yes. Admins can send requests to a parent contact for child accounts, and can send multiple requests to a single contact for households with multiple students.
What if members don't respond?
Admins can view non-responders and re-send requests from the Rank Requests view.
Does Rank Request work with custom rank systems?
Yes. It is system-agnostic and works with any rank structure your academy uses.
Is Rank Request available on free accounts?
No. Rank Request is available on paid Core plans that include Rank Tracking.
Is Rank Request only for new academies or can existing customers use it?
Rank Request is useful for any academy setting up or migrating Rank Tracking, regardless of how long they've been on PushPress.
Troubleshooting Rank Request
If Rank Request is not available or not working as expected, check:
Your plan includes Rank Tracking (paid Core plans only)
Rank systems and promotion criteria are fully configured before sending requests
Members are checking email and SMS for the request link
The correct contact email or phone is on file for the member or parent
Still stuck? Try logging out and back in, or contact PushPress Support.
Important Notes
Plan Restriction: Rank Request is available on paid Core plans with Rank Tracking. Not available on free accounts.
Note: All member-submitted ranks require admin approval before being finalized. Submissions are not live until approved.
Note: Admins can edit any submission before approval if corrections are needed.