Changing ownership of a PushPress account is a guided process designed to protect your business, data, payouts, and platform access. This article walks you through everything you need to know and what to expect.
1. Start the Process
Begin by submitting the Ownership Change Form, including contact details for both the current and new owners.
After submission, our team will email you with the next steps and any required confirmations.
2. Current Owner Authorization (Required)
For security and legal reasons, PushPress must receive explicit confirmation from the outgoing owner before transferring:
Account ownership
Core admin rights
Access to sensitive business data
We cannot proceed until this authorization is received.
3. Decide What Happens to Payments (Stripe)
You’ll indicate your Stripe plan on the form. There are two paths:
Option A: Keep the Existing Stripe Account
If the Stripe account is staying with the business:
We can preserve payout history
Reporting remains intact
No disruption to member billing
This is the fastest and cleanest option. Current own needs to give access to new owner. PushPress is not involved in this process.
Option B: Switch to a New Stripe Account
If the new owner is bringing in their own Stripe account:
Fill out Request to change Stripe Account form.
We will notify you via email when the current account is disconnected.
New Owner should connect new Stripe account AND notify support when it has been connected. We turn back on your billing so you get paid!
There can be a short cutover window.
Billing and reporting will be aligned to minimize disruption
4. Access & Security Review
As part of the ownership change, we will:
Update the Core account owner
Verify all current admin roles
Remove former owners or staff who should no longer have access
This ensures your PushPress system is secure and accurately reflects your organization’s structure.
5. Branded App Ownership (If Applicable)
If your business uses a Branded App, ownership of your Apple/Google developer accounts must be transferred to the new legal entity.
This prevents issues with app store billing, renewals, and future updates.
We’ll guide you through:
Transferring Apple Developer Program ownership.
Ensuring the legal entity and payment profiles are correct.
6. Grow / GoHighLevel Accounts (If Applicable)
If your gym uses PushPress Grow (GHL):
The releasing agency must initiate the transfer using your PushPress relationship number
Our implementation team will reconnect Grow to Core after the transfer completes.
7. Operational Housekeeping
To complete the transition smoothly, we will help you verify:
Billing contact
Legal business name
Support contacts
Email domains
Any systems that rely on ownership details or admin identity
This ensures downstream systems (reporting, billing, integrations) remain accurate.
Pro Tip
Start the form as early as possible, especially if a Stripe transition is involved. This gives us enough time to:
Schedule the cutover
Prevent payout delays
Ensure the right admins retain access