Setting Up and Troubleshooting Domain Verification and DNS Settings in PushPress Grow

PushPress Grow requires proper domain verification and DNS configuration to optimize email deliverability and ensure seamless operation. Follow the guidance below to verify your domain, configure DNS records, and troubleshoot common issues.

Introduction to Domain Setup and DNS Configuration

Setting up your domain involves logging into your DNS hosting platform, adding specific DNS records (like TXT or DMARC), and verifying your domain. This process ensures that PushPress Grow can authenticate your emails and improve deliverability rates.

Step-By-Step Guides

Verifying Your Domain in PushPress Grow

Log in to Your DNS Hosting Platform: Access your domain hosting platform (e.g., GoDaddy).
Locate DNS Records: Navigate to the DNS Zone Editor or Records section.
Add Provided Records: Copy the DNS record details from PushPress Grow (e.g., TXT or MX types). Paste these details into your DNS manager.
Verify in PushPress Grow: Return to PushPress Grow and click 'Verify.' Once done, the system validates and highlights the records in green.

Adding Verification TXT Records

Log In to Your DNS Manager: Use platforms like Bluehost or GoDaddy to access your DNS settings.
Create a New TXT Record: - Hostname/Name: Enter the value provided, often '@' for root or a subdomain. - Value/Content: Paste the exact verification string from PushPress Grow. - TTL: Set a lower Time-to-Live (e.g., 300 seconds) if prompted.
Save and Allow Propagation: It may take time for changes to take effect.

Adding a DMARC TXT Record for Email Validation Errors

Log in to DNS Hosting Platform: Navigate to DNS records.
Add a DMARC Record: - Record Type: TXT - Host/Name: _dmarc.reply - Value: v=DMARC1;p=none;
Save Changes: Allow up to 48 hours for DNS propagation. This clears the "No DMARC record found for this domain" error.

Troubleshooting Common Domain and DNS Issues

Resolving Connection Issues

If your domain seems connected in PushPress Grow but issues arise:

Clear Cached Data: Specifically, clear cached data related to PushPress Grow from your browser.
Request Assistance: If issues persist, submit a request via the website edit section in PushPress Grow to escalate to the web development team.

FAQs and Timeline

How long does propagation take? Propagation may take 24-48 hours depending on your hosting service.
Can I modify existing TXT records without DNS knowledge? Yes, simply follow the instructions provided by PushPress Grow without affecting other records like SPF/DKIM.

How do I set up and troubleshoot domain verification and DNS settings in PushPress Grow?