Why multiple Committed Clubs?
Committed Club is one of PushPress's most powerful retention tools — members who earn Committed Club status check in 33% more often and churn at roughly a third the rate of everyone else. Until now, though, your gym could only run one club, with one attendance goal, for every member.
That's a problem if you run more than one program. A CrossFit-only threshold doesn't fit your kids class. A 12-check-in goal isn't realistic for PT clients who train twice a week. And a single club can't recognize your unlimited members differently from your limited-schedule members.
Overview
Committed Club is PushPress's built-in member retention tool. It rewards members who hit a monthly check-in goal with recognition across the Members App, the Screens App, and your admin dashboard. You can run one club or multiple clubs simultaneously — each with its own threshold, check-in types, and plan-based eligibility — making it flexible for any gym structure.
Who can do this: Admin
Plan availability: Core Pro and above. All Committed Club features, including Multiple Committed Clubs, require Pro or higher.
Where: Control Panel → Apps → App Store → Committed Club, then Members → Committed Club
How to Install Committed Club
1. Install Committed Club from the App Store
To install Committed Club, go to the App Store in your Core dashboard, locate the Committed Club tile, and click Configure then Install.
Log in to your PushPress Core admin account.
From the left navigation, click Apps, then select App Store.
Find the Committed Club tile.
Click Configure, then click Install.
Once installed, Committed Club appears under Members in the left navigation.
Note: Committed Club is available on Core Pro and Max. If you are on Core Free, you will see an upgrade prompt.
How to Create a Committed Club
2. Create a New Club
To create a new club, go to Members → Committed Club, click Create new club, and complete the setup form.
From the left navigation, click Members, then select Committed Club.
Click Create new club.
Enter a club name — for example, "CrossFit Club," "Kids Club," or "PT Members."
Set the check-in threshold: the number of check-ins per month a member needs to qualify.
Select the eligible check-in types that count toward this club: class, appointment, open gym, or a combination.
3. Set Plan Eligibility
To set plan eligibility, choose whether the club is open to all members or restricted to members on specific plans.
Under Eligibility, select one of the following:
All members — every active member is enrolled regardless of plan.
Specific plans — only members on selected plans are enrolled.
If you selected Specific plans, choose the applicable recurring or non-recurring plans from the list.
Note: Session packs are not supported as a plan eligibility option. To enroll pack-based clients, assign them a free recurring plan (for example, "PT Club Access") and select that plan in the eligibility list.
4. Set a Start Date and Launch
To launch the club, set a start date, click Save to draft the club, then click Launch when ready to go live.
Enter the start date for the club.
Click Save. The club is now in draft status and not visible to members.
When ready to go live, click Launch. The club becomes visible to eligible members in the Members App immediately.
If the start date is the 1st of the month, the club goes live at 12:01 am that day.
If launched mid-month, it goes live immediately.
Note: Drafted clubs are not visible to members. Do not launch until the club is fully configured.
For Future Months:
A pre-launch banner will display in the dashboard until the launch date.
The Committed Club will go live in your dashboard and members’ apps at 12:00 am on the 1st of the selected month.
How to Run Multiple Committed Clubs
Multiple Committed Clubs lets you run more than one club at the same time — each with its own goal, check-in types, and eligibility. Built for multi-program gyms: CrossFit + kids, group classes + PT, martial arts + fitness.
To create a second or additional club, repeat Steps 2 through 4 above for each new club. There is no enforced limit on the number of clubs you can run simultaneously.
How to Set Up Multiple Committed Clubs
1. Navigate to Committed Club
To navigate to Committed Club, open PushPress Core and go to Members, then select Committed Club.
2. Create a New Club
To create a new club, click Create new club. A setup modal will appear.
3. Name the Club
To name the club, enter a club name that reflects the program or member segment it serves. Examples: "Kids Club," "PT Club," "CrossFit Club.
4. Set the Check-in Threshold
To set the check-in threshold, enter the number of check-ins per month a member must complete to hit the club goal.
5. Select Eligible Check-in Types
To select eligible check-in types, choose which check-in categories count toward this club: class, appointment, open gym, or others as applicable.
6. Configure Plan Eligibility
To configure eligibility, choose one of two options:
All members — every active member at the gym is enrolled automatically.
Specific plans — only members on the plans you select are enrolled.
Select the applicable recurring or non-recurring plans from the eligibility list.
7. Set a Start Date
To set a start date, choose the date when the club should begin tracking check-ins.
8. Save and Launch
To save the club, click Save. The club is saved as a draft. When you are ready to make it visible to members, click Launch.
How to Edit an Existing Club
1. Open the Club
To open an existing club, go to Members, select Committed Club, and click the club you want to edit.
2. Make Changes
To edit the club, click Edit and update the name, check-in threshold, eligible check-in types, or plan eligibility as needed.
3. Save
To save your changes, click Save.
How Members Experience Multiple Clubs
Members only see Committed Clubs they are eligible for in the Members App. A member enrolled in more than one club sees each club stacked on their home screen, with independent check-in tracking for each.
Check-ins that qualify under multiple clubs count toward each one the member is enrolled in.
Key Benefits
Program-specific goals — Set realistic attendance targets for each segment rather than applying one goal to everyone.
Plan-based control — Enroll only the right members in each club using plan eligibility rules.
Independent tracking — Each club has its own leaderboard, streak tracking, and year-to-date view.
Scalable for multi-program gyms — Supports gyms running CrossFit, kids programs, martial arts, personal training, and more simultaneously.How to Use Admin Reporting
Viewing Streaks and Year-to-Date Totals
To view streaks and year-to-date totals, open Committed Club in the admin dashboard and locate the YTD Totals and Current Streaks row at the top of the member table.
From the left navigation, click Members, then Committed Club.
Select the active club.
The YTD Totals + Current Streaks row appears at the top of the table once the club has been active for 2 or more months.
Each member row shows a checkmark per month if the threshold was met.
Scroll right to see all 12 months. Earlier months are shown as blank, not hidden, if the club started mid-year.
Note: A past year summary row appears between December and January once a calendar year ends, so you can reference prior year data without exporting.
Adding a Retroactive Check-In
To add a retroactive check-in for a past month, locate the member's row in the admin view and click the empty cell for the applicable month.
In the Committed Club admin view, find the member's row.
Click the empty cell for the month you want to credit.
The cell updates to a checkmark.
Exporting Data
To export Committed Club data, use the Export function in the Committed Club dashboard. The export includes member name, email, and check-in count for the selected month.
How to Use the Screens App Display
To display Committed Club members on your gym screens, open the PushPress Screens App and navigate to Committed Club in the main Screens navigation.
Open the PushPress Screens App on your display device.
Navigate to Committed Club in the main Screens navigation.
The display defaults to the last completed month's members, listed alphabetically.
Tap the toggle to switch to the current month (shown as IN PROGRESS).
No additional configuration is required. The screen updates automatically each month.
What the display shows:
Member names listed alphabetically for the selected month.
A first-timer icon next to any member in Committed Club for the first time that month.
A trophy icon next to the member with the most check-ins that month.
Multiple Commit Clubs on Screens
Each Committed Club is displayed on Screens.
Click on each to see individuals listed (shown above).
Member Experience in the Members App
Members interact with Committed Club through the widget on their Members App home screen (version 3.25.0 or later for multiple club support).
Progress bar — updates in real-time as check-ins are recorded.
Streak tracking — a streak begins after two consecutive months of hitting the goal and increases each month.
Monthly breakdown — each past month shows as a separate card. The current month shows as IN PROGRESS.
Yearly leaderboard — shows all members who have made Committed Club at least once in the current year. Top 3 profile photos are displayed. Tapping opens the full ranked list.
Primary sort: total months made this year. Secondary sort: current streak length. Ties share the same rank and sort alphabetically.
Leaderboard calendar year runs February 1 of the current year through January 31 of the following year.
Troubleshooting Committed Club
Committed Club not visible in the admin dashboard — Confirm Committed Club is installed from the App Store. If installed and still not visible, refresh the page or contact support.
A member cannot see a club they should be in — Confirm the member's plan is selected in the club's eligibility list. Confirm the club is launched — drafted clubs are not visible to members.
A member sees a club they should not be in — Review the eligible plans for that club. If All members is selected, every active member sees the club. Switch to Specific plans to restrict eligibility.
A member eligible for multiple clubs is only seeing one — The member is on an older version of the Members App. Older versions (below 3.25.0) display only the first eligible club. Ask the member to update their app.
Check-ins are not counting toward a club — Confirm the check-in type is included in the club's eligible check-in types. Check-ins from ineligible types do not count.
YTD Totals row not visible in admin — The row only appears once the club has been active for 2 or more months.
Leaderboard not showing in the Members App — Confirm the member's app is updated to the latest version and that they have at least one qualifying month recorded.
Screens App display not showing — Confirm you navigated to Committed Club in the Screens App navigation. Confirm the club is active and has at least one member who qualified in the displayed month.
A club needs to be deleted — Individual clubs cannot be self-deleted.
Mid-month plan change not behaving as expected — If a member loses eligibility mid-month, future check-ins stop counting toward that club. Historical check-ins remain visible to admins. Contact support if the behavior appears incorrect after confirming eligibility settings.
Still stuck? Try logging out and back in, refreshing the page, or testing on another device.
Frequently Asked Questions
What plan do I need to use Committed Club?
Committed Club is available on Core Pro and above. Core Free accounts will see an upgrade prompt in the App Store. Multiple Committed Clubs also requires Pro or higher.
How do I install Committed Club?
To install Committed Club, go to Apps → App Store in your Core dashboard, find the Committed Club tile, click Configure, then Install. It then appears under Members in the left navigation.
Will my existing Committed Club be affected by the Multiple Committed Clubs update?
No. Existing single-club setups are not affected. Your club continues to work exactly as before. No reconfiguration is needed unless you want to add additional clubs or adjust eligibility.
How many clubs can I run at once?
There is no enforced limit. Most multi-program gyms run two to four clubs.
What happens if a member is eligible for more than one club?
The member sees all eligible clubs stacked on their Members App home screen (version 3.25.0 or later). Each club tracks their check-ins independently.
Can I edit a club after it goes live?
Yes. You can edit the name, threshold, check-in types, and plan eligibility at any time. Settings for past months cannot be modified once the start date has passed.
Can session pack clients be enrolled in a Committed Club?
Session packs are not directly supported as a plan eligibility option. Assign a free recurring plan to pack-based clients and select that plan in the eligibility list.
What happens if a member changes plans mid-month?
If a member loses eligibility mid-month due to a plan change, future check-ins stop counting toward that club. Historical check-ins for the month remain visible to admins.
Can I add a check-in retroactively for a member?
Yes. In the Committed Club admin view, click the empty cell in the member's row for the applicable past month to add a check-in retroactively.
How are leaderboard rankings determined?
Rankings are determined first by total months made in the current year, then by current streak length as a tiebreaker. Ties share the same rank and sort alphabetically.
Can members opt out of the leaderboard?
Members cannot currently opt out of the leaderboard. All qualifying members appear automatically. A privacy opt-out option is being explored for a future update.
Why is my member only seeing one club when they should see multiple?
The member is on an older version of the Members App. Versions below 3.25.0 display only the first eligible club. Ask the member to update their app.
How do I delete a club?
Individual clubs cannot be self-deleted. Contact support@pushpress.com to request deletion.