The AI Assistant is a built-in tool inside PushPress Core that understands your gym, your members, and your data. This article explains how to access and use the AI Assistant so you can get instant answers about your business and take action on members without navigating through multiple screens.
Why Use the AI Assistant?
Get instant answers about your gym: Ask about revenue, check-ins, member status, cancellations, payment history, and more without running a report.
Take action in the same conversation: Go from identifying a problem to acting on it (charging a fee, updating a membership) without switching screens.
No setup or training required: Works in plain language. If you can type a question, you can use it.
Works for your whole team: Owner-operators, front desk staff, and admins all benefit. It respects existing staff permissions.
How to Set Up the AI Assistant
1. Confirm Access
To confirm access to the AI Assistant, log in to PushPress Core. The AI Assistant is available to all Pro and Max plan customers. No configuration is required. If you are on an eligible plan, the Assistant is available immediately.
2. Open the AI Assistant
To open the AI Assistant, look for the Assistant icon or prompt bar within your Core dashboard. Click it to open the conversation interface. You will see a text field where you can type any question or request about your gym.
(Insert screenshot of AI Assistant conversation interface)
How to Use the AI Assistant
Asking Questions About Your Gym
To ask a question about your gym, type it in plain language in the conversation field. The AI Assistant understands questions like:
"What's going on with my gym this week?"
"Who has a pending cancellation?"
"Who should I be paying attention to?"
"What's my revenue trend this month?"
The Assistant will return a clear answer with relevant member names, context, and data. You can ask follow-up questions and it will keep the thread going without starting over.
Taking Action on Members
To take action on a member, ask the Assistant to do it directly in the conversation. You can say things like:
"Charge all no-shows from Tuesday's 6am class."
"Update [member name]'s membership."
"Invoice [member name] for the past 4 months."
The Assistant will complete the action or, if it cannot, explain what to do and take you to the right place in Core.
What's New
Ask any question about your gym in plain language
Get answers on member health, billing, check-ins, cancellations, and more
Take action on members (charge fees, update memberships, book classes) in the same conversation
Context carries through the conversation: follow-up questions work without resetting
If the Assistant cannot complete an action, it explains the next step and navigates you there
Who has access: Pro and Max Core customers. Early Access is waitlist-based. GA opens to all eligible customers end of April.
Note: The AI Assistant is in beta during Early Access. It is fully functional and improving based on real usage.
Troubleshooting the AI Assistant
If the AI Assistant is not appearing or responding as expected, check the following:
Your gym is on a Pro or Max Core plan
You have joined the Early Access waitlist (during the Early Access period)
You are logged in to the correct account
Your browser or app is up to date
If the Assistant says it cannot complete an action, it will explain why and show you where to go in Core to do it manually.
Still stuck? Try logging out and back in, refreshing the page, or testing on another device.
Important Notes
Note: The AI Assistant follows existing staff permissions. It will only surface data and take actions that the logged-in user is authorized to access.
Note: During Early Access, the Assistant carries a beta label. Functionality will expand based on usage and feedback.
Important: Early Access requires joining the waitlist. The Assistant is not automatically enabled for all Pro and Max customers until General Availability.
Frequently Asked Questions
What is the AI Assistant?
The AI Assistant is a built-in tool in PushPress Core that understands your gym and lets you ask questions, take action, and navigate using plain language. It acts like a general manager for your gym.
What kinds of questions can I ask the AI Assistant?
You can ask the AI Assistant anything about your gym or members, including business health, revenue trends, member status, at-risk members, cancellations, and payment history.
Can the AI Assistant take action, or does it only answer questions?
Yes, the AI Assistant can take action. You can use it to charge fees, update memberships, book classes, and act on specific members directly in the conversation, not just get information.
What happens if the AI Assistant cannot complete a request?
If the AI Assistant cannot complete a request, it will explain what to do and navigate you to the right place in Core to complete it yourself.
Do I need to set anything up before using the AI Assistant?
No, you do not need to set anything up. If your gym is on a Pro or Max plan and you have Early Access, you can start using it immediately by typing a question.
Does the AI Assistant follow staff permissions?
Yes, the AI Assistant respects existing staff access controls. It will only show data and perform actions that the logged-in user is authorized to access.
Who can access the AI Assistant?
The AI Assistant is available to Pro and Max Core customers.
Will the AI Assistant improve over time?
Yes, the AI Assistant evolves based on what gym owners are actually asking and doing. Feedback from Early Access users directly shapes what gets built next.