Overview
Before members can buy products through the Staff App kiosk, you need to configure the payment options in Core. This article covers the available payment methods and how to enable each one.
Who can do this: Admin
Where: Control Panel → Apps → App Store → Staff App → Product Purchases
How to Access Product Purchase Settings in Staff App
Download Staff App to a compatible tablet.
Use the cog wheel to turn Staff App into Kiosk Mode.
Choose to enable Product Purchases on the Staff App.
Payment Options
Configure how members can pay for products in Kiosk mode:
Accept Cash
Members and guests can pay with cash. Staff manually records the transaction.
Add to Account
Members can add product charges to an open invoice on their account, paid later.
Recommended: enable Auto-Close on the 1st of the month to automatically close and charge open invoices — otherwise staff must close them manually.
See: Core | Invoices — Auto Close
Require PIN
Adds secure account verification at checkout — members must enter their PIN before the purchase is processed.
To enable: toggle Require PIN to ON in the Product Purchases settings.
Members must set up their PIN via the Member App (version 3.15.0 or higher required).
See: Member App | PIN Set Up
Enable Tap to Pay
Contactless in-person payments — members tap their card or mobile wallet.
Open the Staff App on the device being used as a kiosk.
Turn on Tap to Pay in the app settings.
Link the Stripe account.
Once configured, members can tap to pay at checkout.
Save Your Settings
Click Save after making any changes — settings don't apply until saved.
Troubleshooting
Buy Products tab isn't showing in Kiosk mode
Confirm Buy Products is toggled ON in the Product Purchases settings
Restart Kiosk mode after saving settings
PIN option isn't available
Member needs to update their Member App to version 3.15.0 or higher
Member must set up their PIN in the app before it can be used at checkout
Tap to Pay isn't working
Confirm Stripe is linked in the Staff App settings
Check that the device supports NFC (contactless) — iPhone XR or newer, or compatible Android