With the Staff App now offering product purchases, there are some payment option settings to go over and select prior to your members being able to make their purchases.
This feature also supports secure self-service with options like requiring PIN authentication, Tap to Pay for contactless payments, and enabling the "Buy Products" tab for visibility.
Set up:
From your CORE dashboard, select Apps -> App Store -> Staff App. In the Product Purchases (Beta) section, you'll find the configuration settings for how you'll accept payments for purchases. Select "Edit Settings." Toggle the "Buy Products" option to ON to ensure the feature is enabled as a prerequisite. This step ensures members and guests can see the "Buy Products" tab in Kiosk mode.
Payment Options:
From the side configuration menu, you can select how members will be allowed to pay on the kiosk.
Accept cash: Cash payments are accepted by clients and guests.
Add to account: Members can add items to an open invoice on their account. Auto-close on 1st of the month is recommended otherwise a staff member will need to close the invoice manually. HERE is how to enable Auto-close on the 1st of the month.
Require PIN: A new setting allowing for secure account verification during checkout. To enable this, go to your CORE dashboard, navigate to Apps -> App Store -> Staff App, and select Edit Settings in the Product Purchases section. Toggle "Require PIN" to ON, and ensure members set up their PIN via the Member App (version 3.15.0 or higher). HERE is how members can set up their PIN.
Enable Tap to Pay: Streamline purchases by enabling contactless transactions. Open the Staff App, turn on "Tap to Pay," and link a Stripe account. Once configured, guests can make payments by tapping their card or mobile wallet.
Make sure to save settings when complete!
Troubleshooting Tips:
Missing PIN Option: Ensure members update their Member App to version 3.15.0 or higher.
'Buy Products' Tab Not Visible: Check that the 'Buy Products' toggle is activated in settings before enabling Kiosk mode.More Help
If you would like more information or need further assistance, please use other HELP Articles, just like this one or reach out through PushPress Messenger, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
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