After initial Punchcard is sold to a member the punches will automatically decrement each time they check into a class. At times for various reason you may want to adjust the available punches up or down. Here is how to do that.
Where to Adjust Punches
Go to the members profile, locate the punchcard.
Click on the 3 dots on the punchcard plan.
Click on Update Punchcard
Removing Punches
Use the 'Adjust Punches' dropdown to select how many punches you want to remove.
You must first select a payment method as comp before removing the punches. It will not charge the member.
To remove punches then go to the adjust punches box and select the negative amount you would like to reduce the punchcard by.
Hit Save
Adding Punches
Use the 'Adjust Punches' dropdown to select how many punches you want to add.
Verify the Price Per Punch. It will default to original price per punch, so if you want not charge for adding the punch(s) then make this $0. If not, when you hit save it will charge the member the amount shown in Total Cost field.
Verify billing method is correct
Hit Save.
If an open invoice already exists → the punch charge is added to that existing open invoice (it does not create a new one). If no open invoice exists → a new invoice is created and left in Open status.
If you need more assistance, reach out to our Customer Support team using Intercom, the little blue button or email us at support@pushpress.com.
About PushPress
PushPress is the ultimate gym management software to help streamline your gym business. Thousands of gyms have become more professional thanks to PushPress, and now you can too!
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