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How do I fix the “400 Bad Request – Request Header or Cookie Too Large” error in PushPress?

Written by Jessica Hamel

How to Fix the “400 Bad Request – Request Header or Cookie Too Large” Error in PushPress

The “400 Bad Request – Request Header or Cookie Too Large” error typically occurs due to corrupted or oversized cookies or cached data stored by your browser for the PushPress domain. This guide provides step-by-step instructions to resolve the issue across different browsers.

General Troubleshooting Steps

  1. Clear Site-Specific Cookies and Cache: - Open your browser’s settings. - Navigate to the privacy or cookies section. - Search for the PushPress domain and remove all associated cookies and cached data. - Restart your browser and try accessing PushPress again.

  2. Use Incognito/Private Browsing Mode: - Open a new incognito or private browsing window. - Log in to PushPress and check if the issue persists.

  3. Try a Different Browser: - If the issue continues, switch to another browser (e.g., Chrome, Safari, Firefox, or Edge) to rule out browser-specific problems.

  4. Update Your Browser: - Ensure your browser is updated to the latest version to avoid compatibility issues.

Browser-Specific Instructions

Google Chrome (Recommended for PushPress)

  1. Open Chrome and click the three-dot menu in the top-right corner.

  2. Go to Settings > Privacy and Security > Cookies and other site data.

  3. Select See all site data and permissions.

  4. Search for “PushPress” and remove all associated data.

  5. Restart Chrome and log back into PushPress.

Safari

  1. Open Safari and go to Preferences > Privacy.

  2. Click Manage Website Data.

  3. Search for “PushPress” and remove the data.

  4. Restart Safari and try accessing PushPress again.

Firefox

  1. Open Firefox and go to Settings > Privacy & Security.

  2. Under Cookies and Site Data, click Manage Data.

  3. Search for “PushPress” and remove the data.

  4. Restart Firefox and log back into PushPress.

Microsoft Edge

  1. Open Edge and go to Settings > Privacy, search, and services.

  2. Under Clear browsing data, select Choose what to clear.

  3. Search for “PushPress” under Site permissions and remove the data.

  4. Restart Edge and try accessing PushPress again.

Additional Tips

  • If clearing cookies and cache does not resolve the issue, try restarting your computer to reset network and browser processes.

  • For persistent issues, contact PushPress support with details about the error and the steps you’ve already tried.

By following these steps, you should be able to resolve the “400 Bad Request” error and regain access to PushPress without further interruptions.

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