Overview
Grow Pro gives you one inbox for every lead and member conversation and keeps all contact information organized in one place. This guide covers what you will use day to day.
What's included in Grow Pro:
Conversations — one inbox for every lead and member text and email
Contacts — all lead and member info in one place
Main Navigation
When you log in to Grow Pro, you will see three sections: Dashboard, Conversations, and Contacts. Most of your time will be spent in Conversations.
Conversations
The Conversations tab is the center of your daily process. This is where you engage with leads, respond to members, and stay on top of account activity.
Setting Up Your View
If the right-hand sidebar is collapsed, click Contact Details to expand it. This shows the full details for the person you are viewing.
Conversation Filters
Use the filters at the top of the Conversations column:
Unread — Messages or notifications you have not reviewed yet, including missed calls, social media birthday messages, and system notifications. Open them and select Mark as Read to clear them.
All — Every conversation in your account.
Recent — Conversations with recent member or lead activity.
Starred — Your highest-priority conversations. Use this for contacts you are actively working.
Using Starred for Follow-Up
Identify the contacts you are actively working.
Star their conversation so it stays at the top of your daily view.
To unstar, click the star icon again. To re-star later, search for the contact first.
Note: Grow Pro does not include automations. Follow-up on Starred contacts is manual.
Tip: Keep your Starred list short. A few high-priority contacts are easier to act on than a long list.
Contact Panel
When you are in a conversation, the right-hand contact panel has two tabs:
All Fields — Full contact information and profile details.
D&D — Additional contact data fields.
Recommended Daily Routine
Clear Unread conversations.
Check Starred conversations and follow up. There is no automation doing this for you in Grow Pro.
Review Recent conversations.
Keep Contacts current as you go.
Need Help?
The PushPress team is always here to support you. Click the Messenger icon in the bottom-right corner of your Core or Grow account to reach us anytime.