Overview
Payment Forecast in PushPress Core displays your financial data across multiple time periods: This month, Last month, Next month, plus tracking of Overdue and Open invoices. This article explains how to access your Payment Forecast, interpret the data, and use it for cash flow and collections planning.
1. Navigate to the Payments Section
To access Payment Forecast, log in to your PushPress Core admin dashboard and locate the Payments section.
Log in to your PushPress Core admin account.
From the left navigation, click Payments.
Look for the Payment Forecast option in the Reports menu.
2. Open the Payment Forecast Report
To open the Payment Forecast report, click on Payment Forecast from the Reports submenu.
Click Payment Forecast to load the forecast dashboard.
The Payment Forecast dashboard displays with tabs for This month, Last month, Next month, Overdue, and Open invoices.
3. Review Forecast Time Periods
To review forecast time periods, select the time range that matches your planning needs by clicking the appropriate tab.
Click the This month tab to view current month projections and performance.
Click the Last month tab to review the previous month's confirmed revenue.
Click the Next month tab to plan ahead with upcoming month projections.
Click the Overdue tab to see past-due payments requiring follow-up.
Click the Open invoices tab to view unpaid invoices with current totals.
How to Interpret Payment Forecast Data
Understanding Forecast Components
To understand your forecast, recognize the key data points displayed in Payment Forecast.
Projected Revenue — Total revenue expected from scheduled appointments and packages during the forecast period.
Appointment Revenue — Revenue from appointments with confirmed clients.
Subscription/Membership Revenue — Revenue from recurring memberships and package consumptions.
Day-by-Day Breakdown — Daily revenue projections showing which days generate the most income.
Using the Forecast for Cash Flow Planning
To use the forecast for cash flow planning, identify peak and low-revenue periods, plan staffing accordingly, and forecast operating expenses against projected income.
Review the daily breakdown to identify high-revenue and low-revenue days.
Compare projected revenue to your fixed costs and operating expenses.
Plan for periods with lower projected revenue by adjusting expense timing if possible.
Use the forecast to guide hiring or staffing adjustments for high-demand periods.
How to Update Your Forecast
Why Forecasts Change
Your Payment Forecast updates automatically as you schedule new appointments and sell packages. The forecast reflects real-time data from your confirmed bookings and does not include cancellations until they are recorded in your system.
Ensuring Accurate Forecasts
To ensure accurate forecasts, keep your appointment calendar current and record cancellations promptly.
Schedule all confirmed appointments in PushPress to include them in the forecast.
Record cancellations immediately so they are removed from projected revenue.
Verify staff availability is current so forecasted appointments reflect your capacity.
Review forecasts weekly to track accuracy and identify trends.
Key Benefits
Multi-period visibility — Compare This month and Last month to understand trends, then plan with Next month projections.
Optimize cash flow — Identify peak and low-revenue periods to plan expenses and manage cash on hand.
Accelerate collections — Track Overdue and Open invoices to prioritize payment follow-up and improve cash conversion.
Monitor revenue performance — Compare This month to Last month to see growth or decline trends.
Make data-driven decisions — Use multi-period data to guide pricing, staffing, and expansion strategies.
Troubleshooting Payment Forecast
This month or Last month appears empty — Confirm that completed appointments and payments have been recorded in PushPress. Payment Forecast reflects only finalized transactions.
Forecast does not include recent appointments — Forecasts update in near real-time. If newly scheduled appointments are not showing, wait a few minutes and refresh the page.
Forecast seems inaccurate compared to actual revenue — Compare forecast price settings to the prices in your actual appointment and package records. If pricing differs, forecast accuracy may be affected.
Cannot find Payment Forecast in Reports — Confirm you have reporting permissions enabled in your account. Contact your account manager if Payment Forecast is not available in your plan.
Still stuck? Try logging out and back in, refreshing the page, or testing in an incognito browser window.
Important Notes
Note: Payment Forecast reflects confirmed appointments only. Tentative, pending, or unconfirmed bookings are not included in the forecast.
Note: Payment Forecast does not account for discounts, refunds, or promotions applied after the forecast is generated. To adjust forecasts for expected promotions, manually factor those adjustments into your planning.
Note: Payment Forecast is available for PushPress Core plans that include financial reporting. Contact PushPress Support if you need access to this feature.
Note: Forecast data is based on appointment pricing and package amounts recorded in your account on the forecast generation date. Future price changes will not be reflected retroactively in past forecasts.
Frequently Asked Questions
Can I export the Payment Forecast?
Yes, each tab on the payment forecast can be separately exported. Select the timeframe of your choosing and hit "download csv" to export.
Does Payment Forecast include refunded payments?
Payment Forecast projects future revenue based on scheduled appointments. Refunds and adjustments to past payments do not appear in the forecast. Forecast accuracy depends on cancelling appointments or adjusting pricing, not recording refunds.
What happens if a client cancels an appointment?
When a client cancels an appointment, record the cancellation in PushPress. The forecast updates automatically to exclude the cancelled appointment's revenue from the projected total.
Can different staff members see different forecasts?
Payment Forecast displays business-wide projections. All staff and managers with reporting access see the same forecast data. Staff-specific revenue tracking is not currently available in the Payment Forecast report.
Does Payment Forecast account for seasonality?
Payment Forecast projects revenue based on currently scheduled appointments only. It does not factor in seasonal trends or historical patterns. Use past trends alongside the forecast to inform longer-term planning.