Understanding Attendance Metrics in the PushPress App
The PushPress app offers features for tracking attendance and understanding various metrics. Whether you're a gym owner or an individual member, it's important to interpret these indicators correctly. Below is an explanation of key attendance metrics commonly displayed within the app.
Attendance Tracking Features
PushPress provides tools to record and display attendance counts, check-ins, and plan usage. These metrics help track member engagement, manage schedules, and oversee plan limits. Here’s what some displayed numbers mean:
Breakdown of Numerical Indicators
1. Calendar Year Check-Ins
When you see a number under the "Years" section in the PushPress Member App, it represents the member's total check-ins for the current calendar year. This does not indicate the years of membership. For example, if the number "50" appears under "Years," this means the member has checked in 50 times during the current calendar year.
2. Plan Usage: Limited vs Unlimited
The notation "X/∞" displayed on a plan indicates the recorded usage compared to the plan's limits. Specifically:
"X" refers to the number of uses recorded so far.
"∞" means the member has unlimited allowable usage. Thus, "5/∞" would mean a member has used 5 sessions out of their unlimited allowance.
3. Lifetime Attendance Counts
On attendance history screens, numbers like "92" represent total recorded attendances over all time. These figures are cumulative and not restricted to a specific month or year.
Common Questions and Clarifications
Why is my total attendance higher than yearly check-ins? - Yearly check-ins reflect current calendar year activity, whereas lifetime attendance includes all recorded visits since the member joined.
What does the "∞" symbol mean in attendance tracking? - The infinity symbol relates to unlimited plan usage, where there is no cap on the number of sessions for the plan.
Troubleshooting Misinterpretations
To avoid confusion:
Check whether you’re viewing yearly attendance or lifetime attendance.
Understand the context of "∞" to determine if a plan has limits or is unrestricted.
For plan-specific queries, review your membership details provided by your gym or organization.
Related Topics
Setting up attendance limits for plans
Generating attendance reports
Troubleshooting member check-in issues