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Website Edits and Requests: Complete Guide

Complete guide to website edits and requests: what you can edit yourself, what to request from the team, how to submit requests using BugHerd, and how to track progress.

Written by Jessica Hamel

Overview

The PushPress Website Editor, powered by BugHerd, is your complete solution for website edits. This guide explains what edits you can make yourself, which changes to request from our team, and how to submit and track requests.


What You Can Edit on Your Own

You have direct access to the Webflow Editor to make these changes independently:

  • Text and copy edits — Update headlines, descriptions, and general page copy. Click the pencil icon on any text block to edit directly. How to Edit Text, Copy and Program Details

  • Program details — Modify program descriptions and related information.

  • Coach bios — Add, update, or remove coach bios under CMS → Coaches. Edit name, title, bio, qualifications, and social links.How to Edit Coaches Bios

  • Blog posts — Create and publish blog content under CMS → Blog Articles → New Blog Article. How to Create and Add a Blog Post

Publishing requirement: Always click Publish in the upper-right corner after making changes, then verify your live site displays correctly.

For detailed instructions on using the Webflow editor, see How to Access and Use Webflow Site Editor for your Grow Website.


What to Request From Our Team

For changes beyond the self-edit list, submit a request using the PushPress Website Editor (powered by BugHerd).

Standard edits our team handles:

  • Font size and color changes

  • Image swaps on static or program pages

  • Adding amenities, additional locations, or featured programs

  • Reordering sections or adjusting whitespace

  • Adding Google Analytics tags or Meta/Facebook Pixel

  • Form pop-ups

  • Hero section background videos (must follow compression best practices)

  • Icon changes or custom font sourcing

  • H1 SEO title updates

  • New page requests (Events, Challenges, Programs, Nutrition, Pricing, or custom pages)


Limited Edits (Allowed With Constraints)

These edits are possible but come with specific requirements or limitations:

  • H1 SEO Title Verbiage: You can update the H1 SEO title above each page, but it must follow the format: [Gym Type] in [City, State]. This structure is essential for SEO optimization.

  • Hero Section Videos: Videos can be added to the homepage hero section without harming site speed or SEO, provided you follow best practices: Use compressed MP4 format, host via CDN or clean embedded player (YouTube/Vimeo without branding), set to autoplay muted, add poster image and lazy loading, include fallback content for accessibility. Alternatively, lightweight motion formats like Lottie or WebM offer sleek, SEO-friendly alternatives.

  • Icon Changes: There is a limitation on changing icons within the website. PushPress maintains an icon library in CMS Collections, but alternatives can be sourced if needed.

  • Font Style Changes: Font style changes are limited due to lack of built-in presets in Webflow, but specific fonts can be sourced if requested.


Discouraged Edits (Why We Recommend Against These)

The following edits can cause problems with functionality, SEO, or the effectiveness of your website and are actively discouraged:

  • Removing Core Calendar Time Slots or Reservation Links — Disables core functionality needed for member bookings.

  • Filtering Core Calendar — Restricting to Daily, Weekly, or Monthly views breaks the system architecture.

  • Adding Private Programs to Core Calendar — Conflicts with how the reservation system functions.

  • Extra CTAs in Navbar or Homepage Hero — Dilutes conversion focus and violates the StoryBrand framework your site is built on.

  • Structural Layout Changes — Reordering major sections or adjusting core layout compromises the conversion-optimized design.


What's Not Supported (Out of Scope)

Grow websites are purpose-built to perform and convert leads — not serve as fully customizable platforms. The following fall outside what we can accommodate:

  • Fully custom layouts or page-by-page design work

  • Structural layout changes (no carousels, custom-built sections, or design replication of other websites)

  • Adding private programs or filtered calendar views

  • Map styling changes (e.g., black and white maps)

  • Any request requiring significant departure from the templated design

Why these boundaries exist: Your Grow website is optimized for performance, speed, and lead conversion. Custom design work typically costs $5,000+ in setup fees plus ongoing maintenance. Your Grow website provides significant cost savings while including design, hosting, maintenance, and support — all included in your plan.


How to Submit an Edit Request

Setup your Account

You'll receive a unique BugHerd link from the PushPress team. This secure link contains "bugherd" in the URL and is safe to use. It's specifically for submitting edit requests that require team implementation.

  • Google Sign-In: If you registered with a Gmail account, you can log in using Google.

  • Permanent Access: Your BugHerd link never expires — bookmark it for quick future access.

Accessing The PushPress Editor (Powered by BugHerd)

You can access the editor anytime through your Grow Dashboard:

  1. Log in to your Grow account

  2. Click Website in the side menu

  3. Click the Access The Editor button

  4. This will open your website with the BugHerd feature

  5. Click the PushPress Website Editor widget in the bottom right corner of your website to submit an edit request

First-time users will need to create an account. Returning users can enter their email to sign in automatically.

Submitting a Request

  1. In the lower right-hand corner, click the PushPress Website Editor widget

  2. Click the plus sign symbol (+) on your website where you'd like to submit a change

  3. Describe the issue or requested change with as much detail as possible

  4. If requesting an image change, attach your image and ensure the formatting is correct (landscape/portrait)

  5. Click the "create task" button and submit your request


Tracking Your Requests

  1. Click the PushPress symbol to access your project dashboard

  2. View the status of your submitted requests in real-time

  3. See updates and responses from our team

  4. Receive notifications as we progress on your requests

Communication: Our team may ask clarifying questions to ensure accuracy. All communications remain within BugHerd for easy reference.


Login & Recognition

Once logged in, the system will recognize you automatically when you return, eliminating the need to log in each time. You'll receive updates as we progress on your requests, and all communication stays within BugHerd for easy tracking.

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