Members will use their password  to log into the Member Portal and can authenticate for purchases in the Store App set to Kiosk mode.

Admin or Coach resetting Password.

  1. Log into Control Panel
  2. Find member
  3. Click 'Edit Personal Information' button in right column
  4. Scroll down to 'Access'
  5. Change 'Reset Password' input to new password (6 characters or longer)
  6. Click 'Save'

Member updating their Password

If they already know their current password but want to change it they can log into the Member Portal and do it from there. Find it by clicking on their name or icon in top right.

If they don't know their password, they can do a password reset from Member Portal.

If the member is really confused, you can shoot them an automatic email from the Control Panel that will help them out.

  1. Log into Control Panel
  2. Find member
  3. Click 'Send Account Setup/Update Link' button in right column
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