The Screens App is designed to enhance your gym or studio experience by displaying important information like class attendance and workout data on a TV screen. This tool helps both staff and members stay connected and informed, creating a more engaging and community-driven environment. It integrates smoothly with other apps like the PushPress Staff App and Train, elevating the experience for everyone involved.
Key Features:
Class Attendance Mode: Displays member attendance for each class, allowing instructors and staff to keep track of who's attending and giving them better access to member information.
Workout Mode: Provides a dynamic display of workout information, enabling participants to follow along with ease.
Benefits:
Enhances the overall atmosphere of your gym or studio.
Simplifies navigation and information access for instructors.
Builds a stronger community by making it easier for members to connect with one another.
Helps staff personalize the member experience, fostering loyalty and engagement.
FAQ:
Do I have to use a Fire Stick?
Yes, for now, the Screens App is only available on Fire Stick, making it simple to set up with a remote. However, there are plans to develop a web version in the future.
I have the current version of the Screens App. How do I get the new version of Screens?
With the new version of PushPress Screens live as of October 15, 2024, clients can simply search for “PushPress Screens” in the app store, look for the black and white Screens logo, and follow the pairing steps to start using it. Pairing Instructions
Minimum Supported Device / Troubleshooting:
Amazon Fire OS Compatibility for Screens 2.0
With the release of Screens 2.0, the app supports Fire OS 6/7 and Fire OS 8+ devices, while dropping support for certain older Fire OS 5 devices. Below are the key details regarding device compatibility:
Supported Devices:
Fire OS 8+ Devices:
Fire TV Stick 4K Max (2nd Gen, 2023) - 16 GB
Fire TV Stick 4K (2nd Gen, 2023) - 8 GB
Fire OS 6/7 Devices (Still Supported): Here’s a partial list of devices still supported under Fire OS 6/7
Fire TV Stick 4K Max (1st Gen, 2021)
Fire TV Stick (3rd Gen, 2020)
Fire TV Stick Lite (1st Gen, 2020)
Fire TV Stick 4K (1st Gen, 2018)
Devices No Longer Supported (Fire OS 5):
Screens 2.0 drops support for older devices running Fire OS 5, which are considered outdated. The full list of unsupported devices includes:
Fire TV Stick - Basic Edition (2017)
Element 4K - Fire TV (2017)
Fire TV Stick - 2nd Gen (2016-2019)
Fire TV (2nd Gen, 2015)
Fire TV Stick (1st Gen, 2014)
Fire TV (1st Gen, 2014)
These older devices are no longer supported to ensure compatibility with new devices running Fire OS 8 and above.
Common Troubleshooting Steps
If you encounter issues with the Screens app such as crashes, display problems, or error messages, try these troubleshooting steps:
Force Stop the App: Navigate to your TV's settings, go to the 'Manage Applications' menu, and force stop the Screens App. Then, reopen the app.
Clear Cache and Data: On your Fire TV or Fire Stick, go to settings. Clear the app cache and, if necessary, clear all app data. Restart the device.
Power Cycle Your Device: Turn off the affected device and unplug it for at least 20 seconds before powering it back on.
Reinstall the Screens App: Uninstall the Screens app from your device. Reinstall it from the Amazon store and re-pair it if required.### Display and Content Configuration Issues If the app works on some devices but not others, check the following:
Workout Programming Settings:
Ensure the workout is published to Screens in PushPress Train.
Confirm that "Screens Enabled" is turned on for the workout.
Verify that the corresponding membership plan has access to the workout program.
TV Display Settings:
Check the TV's aspect ratio, picture size, and zoom settings.
Ensure these settings don't crop or distort the app's display.
Screen-Specific Errors:
If one TV displays a white screen or only part of the workout, verify the app version and clear its data.
Check if the problematic TV's Fire Stick is outdated or incompatible.
Help
If you would like more information or need further assistance, please use our HELP DOCs, just like this one or reach out through intercom, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
About PushPress
PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands! Want to take charge? Give us 3 minutes on the phone or schedule an in-person demo today!